Group Sales Manager
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Group Sales Manager




Group Sales Manager

About the job

About us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of InterContinental® Hotels & Resorts.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

At Crowne Plaza® Hotels & Resorts, we embrace the new world of business and understand that modern business travelers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

Awarded the Great Place to Work certificate since 2020, our two properties, InterContinental Genève and Crowne Plaza Geneva are proud to offer an inclusive, supportive and stimulating work environment. Our diverse teams are the secret to our success. We encourage each and every one to develop their potential through internal mobility opportunities, training and on-the-job learning.

Your day-to-day

Join us as our new Group Sales Manager.

For InterContinental Genève and Crowne Plaza Geneva, you will manage residential events from the contract signature and participates in revenue optimization and in the processing of non-residential requests, as per follow:

  • Ensure the sale of accommodations & conference space and facilities in accordance with the establishments’ sales strategies to maximize revenue.
  • Ensure the processing of guest requests in a personalized way and formulates proposals adapted to the requests.
  • Reply to guests according to the brand standards.
  • Responsible for negotiations, site inspections and signing contracts residential clients.
  • Use lead qualification and group conversion process on a daily base in order to increase the conversion rate.
  • Work on revenue optimization by upselling and by keeping informed of market trends in order to adapt the offer and optimize sales.
  • Ensure the processing of important guest requests in a personalized way and formulates proposals adapted to the requests.
  • Establish estimates according to clients’ requests and conducts commercial negotiations.
  • Maintain high quality contact with key clients.
  • Listen constantly to the clients, pay attention to their reactions and comment the eventual reasons for dissatisfaction.

What we need from you

Higher degree in Hospitality Management and/or Business Administration. Minimum 2 to 3 years of experience as Group Sales Manager and/or 1 to 2 years of experience as a Manager within a hotel establishment of the same category (4- or 5- star) and capacity (+200 rooms).

Fluent French and English. Mastering a third foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable.

Excellent computer skills and knowledge of Opera and Delphi.

You are an adaptable, well-organized, reactive, business-oriented and multi-skilled person. You are acknowledged for your strong negotiation and communication capabilities as well as for your ability to be proactive and to work in team.

This position is to be filled as of February 2023 and is opened to Swiss citizens and work permit holders as well as EU passport holders only.

Diversity and inclusion are important to us: all applications are welcome.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Visit to find out more about us and apply

The company

This 5-star luxury hotel, newly redesigned by famous New York architect Chi offers amazing views of the Mont Blanc, the highest mountain in Europe, of Lake Geneva and Geneva City. It is a 3-minute walk from the Botanic Garden, United Nations and International Centre of Congress CICG and within a 5-minute drive from Palexpo Exhibition Centre and Luxury Shopping area. Free tram and eco-bus are available for hotel guests.

The spacious and elegant rooms at InterContinental Geneva have free WiFi, free tea and coffee making facilities, are air-conditioned and feature cable TV and a minibar.

Dining options include modern international cuisine and seasonal specialities served in the gourmet restaurant, which features a well-stocked wine cellar and a terrace.

At the bar Les Nations, guests can enjoy a wide range of drinks, listen to live piano music, and browse in books and magazines.

The 400 m² Spa by Clarins offers a complete set of beauty and massage treatments. A steam bath, a sauna and a hot tub are also available. The health and fitness centre is open 24 hours.

Cointrin Airport is 3 km away, and Cornavin Train Station is 2.5 km from the InterContinental. Guests benefit from free public transports in Geneva during their stay.

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Group Sales Manager

Geneva, Switzerland

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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