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Retail Leadership Program - Junior Manager US

LVMH

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Retail Leadership Program - Junior Manager US

Job Description



Poste

House of Dreams, House of Talents

Whatever you do — for work or pleasure — do it with passion! Live with passion!”*Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fabric is the sole vehicle of our dreams (...). Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses’ happiness.

Rich in exceptional heritage, with a community of more than 7 000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever. With a presence in more than 40 countries, we transmit our savoir-faire, audacity and excellence through the passion and creativity of our people. Our Maison is a sustainable destination to Grow, Dare & Succeed. Join us and shape your future in a Joyful, Sincere & Generous environment where we blossom & deliver Excellence with determination, courage & Optimism.

*The Little Dictionary of Fashion

Department Description:

Working with the Boutique Director/Manager, the Junior Manager has to learn the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations:

- Maximize every sale, minimize stock losses, and bring new clients to the business.

- Open and close the boutique

- Coach, staff, schedule, merchandize, and complete inventory. 

- Ensure policies and procedures are followed in order to achieve maximum results.

- Exemplify the Dior Values on a consistent basis

Missions Description:

Commercial Performance and Team Management

  • Maximize sales and measure sales performance and conversion rates on a daily basis.
  • Assist in assigning and monitoring sales goals of Sales Associates
  • Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
  • Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.
  • Facilitate proper communication between management and associates.


Clientele Service and Management

  • Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions.
  • Train the team on optimizing Capture Rate and After Sale do develop personal customer database


Product and Stock Management

  • Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s).
  • Oversee and participate in department inventories.
  • Monitor proper pricing of merchandise
  • Minimize stock losses


Process Management

  • Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures.
  • Help solve problems that affect the department’s service, efficiency, and productivity.
  • Lock and secure the store, and oversee compliance with all security procedures.
  • Any other tasks as assigned from time to time.


Profil

Ability to:

- Build relationships

- Effectively contribute to manage sales staff toward achievement of sales and clienteling objectives

- Manage boutique operations effectively including attendance, merchandising, and housekeeping standards

- Merchandize effectively 

- Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates

- Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment.

Information additionnelle

Requirements:

  • Graduation from a Top School
  • Sense of initiative and commercial creativity with fashion sensitivity
  • Demonstration of own initiative
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed
  • Availability to work the hours necessary to open and/or close the store
  • Ability to maintain presence on selling floor for long periods as needed.
  • Strong interpersonal, communication, organization and follow-through skills
  • Potential to grow within the structure to become a real manager


Details

Job type
Full-time
Location
New York, NY, United States
Department
Retail
Starting in
As soon as possible
Contract duration
Indefinite

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