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Training Manager, Northeast
About the job
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Training Manager, Northeast (Temporary)
JOB PURPOSE:
The Training Manager is in charge of training and coaching the Northeast Retail Teams on a Dior selling ceremony & product to support the achievement of commercial goals
Profil
TASKS AND RESPONSIBILITIES
- Develop & facilitate Training Programs in the Northeast Retail Network including brand culture, product knowledge, and selling ceremony
- Evaluate training and development needs of Northeast Retail Network
- Strategize with Training Manager and Vice President of Training to revise or create new training programs based on business needs
- Manage productivity reporting process and partner with Regional Directors and VP’s to coach and manage underperforming associates
- Oversee orientation for new employees and store openings
- Communicate with Retail Leadership to evaluate training level of all employees trained
- Assist with floor support and spot coaching as needed when traveling throughout the retail network
- Provide post-training recaps to VP of Training and Regionals
- Track effectiveness of training programs, and provide regular follow-up to sustain learnings shared
- Partner with Merchandising, Visual, CRM, and PR teams to develop product training seasonally
SKILLS AND COMPETENCIES
- Strong communication, listening, and comprehension skills
- Ability to understand and communicate material and provide instruction to others
- Ability to adjust priorities and manage time wisely in a fast-paced environment
- Ability to assess the training needs of Dior Men’s Boutique and corporate teams
- Ability to develop methods to track and evaluate training effectiveness
- Ability to evaluate existing training programs and adapt content as needed
- Ability to communicate effectively with employees at all levels of the organization
- Ability to operate all equipment necessary to perform the job
REQUIREMENTS
- 3-5 Years of Training experience, preferably in a retail environment
- Passionate about fashion and the luxury business, avid follower of industry news
- Strong presentation, organization & communication skills
- Strong computer skills with an emphasis on PowerPoint and Excel
- Ability to develop interactive, creative, and comprehensive training programs in a variety of areas
- Ability to travel +50% to support needs of the North America business and training priorities
- Department: Human Resources