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Engineer I

Marriott Worldwide


Engineer I

Job Description

Posting Date Oct 14, 2021
Job Number 21116693
Job Category Engineering & Facilities
Location Corporate Facilities, 10400 Fernwood Road, Bethesda, Maryland, United States VIEW ON MAP
Brand Corporate
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?


Serve as an Engineer I for the Workplace Management Operations team at Marriott’s Headquarters.

Duties include: Responding and attending to visitor/associate repair requests. Communicate with visitor/associates to resolve maintenance issues. Visually inspect and perform preventive maintenance on all building operations related mechanical equipment, tools, and kitchen equipment. Duties would also include cleaning, lubrication monitoring and logging. Carrying equipment (e.g., tools, radio, smart device) to be able to perform all duties. Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain inventory and requisition parts and supplies as needed according to the budget guidelines. Communicate each day’s activities and problems that occur to the Maintenance manager and other shifts, using approved communication programs and standards. Display a good working knowledge and the ability to acquire further knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic building control systems, carpentry and finish skills, kitchen equipment, vehicles, generators, energy conservation, life safety systems, and/or general building operations.

Perform all types of preventive maintenance tasks including the basic light bulb and A/C filter replacement. Test, troubleshoot and perform basic repairs on all types of equipment, plumbing (e.g., plunge toilets and unclog drains via drain jet or snake), electrical components including lamps, replace electrical ballasts, LED drivers, switches, and outlets. Use the Lockout/Tagout system and all proper safety precautions before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display advanced computer skills including entering/changing air handler schedules and making temperature setting changes on building management system, and trending points for operation monitoring.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all visitor/associates according to company standards, anticipate and address visitor/associate service needs, assist individuals with disabilities, and thank visitor/associates with genuine appreciation. Adhere to quality expectations and standards.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language.


General Maintenance

  • Display an advanced proficiency and perform preventive maintenance and other duties in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems, DDC systems, building automation systems, carpentry and finish skills, kitchen equipment, vehicles, generators, water treatment, fire/life safety systems, and/or general building operations.
  • Test, troubleshoot, monitor, adjust settings, and log readings on all types of building systems related equipment.
  • Perform general hardware repairs and replacements such as cabinet hinges, handles, door hardware, door closers, keying locks and cutting keys.
  • Carry all equipment (e.g., keys, phones, tools, radio) to maintain preparedness to carry out work tasks at all times.
  • Clean, lubricate, protect, and otherwise maintain all tools and equipment and return to the shop and secure in the proper area.

Accident Prevention and Safety

  • Follow company and department safety and security policies and procedures to promote a clean, safe, and secure environment.
  • Complete appropriate safety training and certifications to perform work tasks.
  • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
  • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, refrigerant, paint, lamps, etc., including using Safety Data Sheets (SDS).
  • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
  • Use the Lockout/Tagout system before performing any maintenance work.
  • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
    • Maintain an advanced knowledge of fire sprinkler and emergency power systems and be familiar with the duties and responsibilities of the Fire and Emergency Rescue/Response Teams.
  • Follow property specific procedures for handling emergency situations (e.g., Fire and Emergency Response Team, evacuations, medical emergencies, natural disasters) in order to preserve the building and its systems during the emergency and act as quickly and responsibly as possible to return the building to its normal operating status.
  • Store all flammable materials in OSHA and EPA approved containment devices.
  • Identify, locate, and operate all shut-off valves for equipment.

Maintain Building and Property

  • Clean all engineering areas as directed by Engineering Management. 
  • Observe energy and utilities usage in the building and on the grounds. 
  • Look for ways to conserve energy and report any ideas to the Engineering Management.

Maintain Records or Logs

  • Maintain the preventive maintenance records, inspections, and rounds using a computer management system.
  • Maintain a proper inventory of parts, materials, equipment, tools, and supplies necessary to perform the job.
  • Read, log, track and interpret readings from meters, gauges, and other measuring devices in accordance with inspection and rounds procedures.
  • Assist in the inventory and compilation of data for preventive maintenance inspection records.

Visitor/Associate Relations

  • Address visitor/associates' service needs in a professional, positive, and timely manner.
  • Welcome and acknowledge every visitor/associate with a smile, eye contact, and a friendly verbal greeting, using the visitor/associate's name when possible.
  • Actively listen and respond positively to visitor/associate questions, concerns, and requests.
  • Respond to all visitor/associate complaints promptly and, if cannot remedy the situation, let the proper people know so they can follow up and try to satisfy the visitor/associate.


  • Speak to visitor/associates and co-workers using clear, appropriate, and professional language.
  • Follow verbal or written directions pertaining to minor maintenance repairs.
  • Keep supervisor(s) updated on assignments.
  • Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards
  • Bring any technical issues with the reactive/preventive maintenance system to the supervisor
  • Maintain communication with supervisors to so that all needed materials, tools, and supplies are available or on order.

Working with Others

  • Perform daily assigned work orders and follow engineering standard operating procedures.
  • Work with all departments of the facilities staff and other departments to maintain all floors of the building, and property in perfect condition.
  • Train and provide technical advice to other engineers as needed or requested.
  • Work in a team environment and effectively interact with all levels of the organization.

Quality Assurance/Quality Improvement

  • Work in a neat and efficient manner, keeping work areas clean and well organized. 
  • Support the improvement of engineering services that effectively address problems affecting visitor/associates and employees.
  • Complete all maintenance or repair assignments in a timely, safe, and professional manner.
  • Comply with quality assurance expectations and standards.


  • Transmit information or documents using a computer.
  • Enter and retrieve information from computer databases to update records, files, reservation and answer inquiries from visitor/associates.
  • Create and maintain computer and paper-based filing and organization systems for records, reports, documents, etc.
  • Display advanced Building Automation Systems (BAS) related computer skills including entering/changing air handler schedules and making temperature changes.
  • Read and understand building Mechanical Electrical and Plumbing (MEP) drawings to assist in repairs, finding valves, or to be able to locate hidden equipment

Physical Tasks

  • Lift, carry, reach, bend, and climb ladders.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move up and down stairs and/or service ramps.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
  • Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.

Policies and Procedures

  • Participate in departmental problem-solving teams.
  • Protect and otherwise maintain assigned toolbox/cart and its tools at the discretion of the Engineering Management.
  • Perform other reasonable job duties as requested.



High school diploma or G.E.D., and building trade school classes preferred

Related Work Experience

5 or more years of experience as Engineer or similar type role. Experience in general maintenance, exterior and interior surface preparation and painting.  Experience in hotel or office building engineering/maintenance a plus.


  • CFC Universal certified (refrigerant handling license)

And a

  • Maryland 2nd class licensed engineer (or higher),
  • OR, NIULPE 3rd class licensed engineer (National Institute For the Uniform Licensing of Power Engineers) or higher
  • OR an equivalent license in some other jurisdiction

At Marriott, we are committed to putting our associates first and their health and safety are our highest priorities.  This position requires associates to be fully vaccinated for COVID-19 per current CDC standards or approved for a medical or religious accommodation.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Job type
Bethesda, MD, United States
IT & Technology
Starting in
As soon as possible
Contract duration

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