Franchised Sales Manager

Job Number 23095127
Job Category Sales & Marketing
Location San Antonio Marriott Northwest, 3233 NW Loop 410, San Antonio, Texas, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Mid-Continent Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JOB SUMMARY

The SMERF Sales Manager, is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Mid-Continent Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include compliance with the Mid-Continent Hospitality dress code and wearing name tag when working (per brand standards).
• Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance in the marketplace.
• Must comply with attainment of individual goals
• Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments.
• Monitor production of all top accounts and evaluate trends within your market.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections, etc.
• Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Attend and participate in Daily/Weekly Sales Meeting.
• Attend monthly meetings of assigned professional organizations.
• Participate in required M.O.D. and Saturday office coverage as scheduled.
• Be familiar with all Mid-Continent Hospitality sales policies and house rules.
• Employees must, at all times, be attentive, friendly, helpful, and courteous to guests, other employees and managers.
• Attend monthly all-employee meetings and any other functions required by management.
• Meet and greet onsite contacts.
• Monitor production of all top accounts and evaluate trends within your market.
• React to negative trends in marketplace by implementing blitzes or catering promotions.
• Handle inquires as part of Inquiry Day Program.
• Perform any other duties as requested by the General Manager or Director of Sales.

JOB REQUIREMENTS

• Two (2) year or four (4) year college degree preferred.
• At least 1 year of progressive experience in hotel sales or a related field required.
• High School diploma or equivalent required.
• Must have a valid driver’s license for the applicable state.
• Must be proficient with Windows operating system.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions

This company is an equal opportunity employer.

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