Group Reservation Agent (f/m/d)
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Group Reservation Agent (f/m/d)

MEININGER HOTELS

Posted

Expired

Group Reservation Agent (f/m/d)

About the job

GROUP RESERVATION AGENT (F/M/D) | MILAN OR BERLIN
We are looking for 5 new Group Reservation Agents to become part of our Group Sales Team in Milan and in Berlin!
Join us to create a memorable experience for our MEININGER guests!

As the interface between direct customers, tour operators and MEININGER, you will advise and support our customers by telephone and in writing

You monitor and control the entire booking process from the initial contact through the conclusion of the contract to invoicing

You process and control interface bookings and monitor appointments and incoming payments

You take part in commerce trips and meetings with customers and cooperation partners

You will work closely with the Sales, Marketing and Revenue departments and with the respective hotel teams at the different locations

Answer customer questions about property facilities/services (e.g., hours of operation, breakfast, rates and room types, packages, promotions, locations)

Training will be provided by us!

STEP IN & EXPLORE MEININGER Hotels!
  • Number of positions: 5
  • Lively, open and international corporate culture with flat hierarchies Attractive salary package 25 days annual vacation + additional vacation days for each year at MEININGER Various learning opportunities and training Regular employee events and team activities: M-Days, Christmas party, team building events Snacks, fresh fruit and vegetables, various types of muesli, coffee, tea and non-alcoholic drinks as well as a weekly team lunch Opportunities for growth and development as part of an internationally expanding organization
  • Department: Reservations Sales

About you

Possesses initial experience in the hotel industry and/or in reservation sales

A sales talent with strong communication skills

A team player who is open-minded, committed and able to react flexibly to new situations

A talent for organization and have a strong guest orientation / service orientation

Fluent command of English and German or French (at least B2)

A PC expert with application-safe MS Office knowledge
  • Languages required: English and German. French is a plus

The company

🕮 OUR STORY
In 1999, MEININGER first opened its doors on Meininger Street in Berlin.
MEININGER offers the service and ease of an international budget hotel with hostel-like facilities such as guest kitchens and game zones. MEININGER Hotels are located centrally in major European cities, offering well equipped rooms and convenience for a fair price.

🛎️Why US?
We are THE leader in the hybrid hotel-hostel sector
We provide a diverse and inclusive workforce
We deliver training workshops for career and self-development of our employees
We offer varied and challenging roles within a multinational and innovative team
We offer job rotation around EUROPE to our wanderlust employees for better career prospects

🏳️‍🌈Why we want YOU?
Every day is UNIQUE, JUST LIKE YOU
You have novel ideas and are eager to realize them
You are a quest expert and would love to share the city's hidden treasures with our travellers

STEP IN & EXPLORE NOW to contribute to the exciting growth story of an international hotel chain


We look forward to hearing from you here at MEININGER – The urban traveller’s home.

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Expired

Group Reservation Agent (f/m/d)

Berlin, Germany

Full-time, Indefinite

Start Date:

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