Guest Experience Host -Park Presentation -Full Time
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Guest Experience Host -Park Presentation -Full Time

Merlin Entertainments

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Guest Experience Host -Park Presentation -Full Time

About the job



Guest Experience Host -Park Presentation -Full Time

About us...

LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

About the role...


Maintain the high standard of cleanliness that LEGOLAND Florida has strived to accomplish. Make safety the number one priority, Maintain park cleanliness, represent the Grounds department as a Park Ambassador.

An Awesome Place to Work:
- Complimentary admission to LEGOLAND Florida Resort for you and your family
- Complimentary access to 125 Merlin Entertainments attractions around the world
- Deep discounts on food, beverage and merchandise at LEGOLAND Florida Resort and online at LEGO.com
- Exciting recognition and reward incentives
- Free public transportation through Citrus Connection
- Tuition reimbursement and scholarships
- Career growth and development, and more!



In a recent engagement survey our Model Citizen’s agree that LEGOLAND Florida Resort is a FUN, REWARDING, AWESOME, CHALLENGING and EXCITING place to build your career!



What you’ll be doing...
- CONNECT 
with guests by providing awesome first impressions and meaningful last impressions. 
- PLAY 
with guests by creating unique and memorable experiences!
- SOLVE 
guest challenges to ensure there is a smile on the face of every child!
- SURPRISE 
by exceeding guest expectations.  Provide exceptional experiences to keep our guests coming back.

Who we’re looking for...


Sweep and litter pick park walkways as designated and maintain cleanliness of landscaped areas

Replaces all paper and liquid products in all park restrooms

Responsible for the overall cleanliness of designated restrooms

Uses liquid and dry detergents and chemicals for cleaning and sanitizing

Works under extreme weather conditions

Must be able to walk an excess of up to 10+ miles a day and in constant motion

Responsible for emptying all trash cans along a designated route and relocating full trash containers to an outside transfer station

May have to clean up body fluid spills from park restrooms and other park locations

Occasionally use heavy equipment including air blower, power washer and industrial vacuum

Must be able to work independently from fellow MC’s and with little to no supervision

May be required to work early morning, late evenings, holidays and weekends to support park operation

Must ensure that World Class Standards are met involving Customer Service and guest interaction

Follows department established policies and procedures at all times

Maintain safety as #1 priority

May be requested to assist others departments to promote a team work driven atmosphere


Physical demands vary by position and may include:


Ability to stand for long and sustained periods of time.

Intermittent and prolonged walking to move about the resort site and interact with guests and employees.

Hearing sufficient to communicate with guests and/or employees.


Work Environment:


Must be able to work in a very fast paced, multi-task environment with extreme temperature changes.

Must be able to work in an indoor and/ or outdoor, year-round environment with exposure to a variety of changing weather conditions.


Other Job Requirements:


§  Performs other duties as assigned.

§  Must be willing to work flexible hours, including evenings and weekends to support park operations.

§  Attendance is a mandatory function of this job.

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What you'll get...

In addition to a fun and friendly environment, you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments!

** Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours.**

About Merlin Entertainments 

LEGOLAND Florida Resort is part of Merlin Entertainments. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents.  Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

Everyone Matters at Merlin.   
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. 


Closed

Guest Experience Host -Park Presentation -Full Time

Winter Haven, FL, United States

Full-time, Indefinite

Start Date:

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