IT Project Manager
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IT Project Manager

Merlin Entertainments

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IT Project Manager

About the job



IT Project Manager 

Location: London / Chertsey

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles.

In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a highly motivated IT Project Manager to oversee the planning and executing IT projects within Merlin Entertainments, based at either or Madame Tussauds office in central London or Thorpe Park Resort in Chertsey.

Reporting into the Head of IT Project Delivery and Business Engagement, you will be responsible for coordinating, managing and delivering small to medium projects for multiple attractions across the globe.   You will deliver IT solutions to users’ requirements or problems to agreed time, cost and quality expectations, in line with the plan and subject to change control. 

About You…

  • You should be able to understand and clearly articulate the demands of the business in relation to the assigned project(s)
  • To be able to effectively manage shifting priorities within a project through analytical and problem-solving capabilities.
  • Excellent written, oral and interpersonal communication skills are essential for this role.
  • To be diplomatic, patient and approachable.
  • You will have gained commercial IT experience working with the following technologies and methods: APM (or other/regional equivalent e.g. PMI) Microsoft Office product suite, Coordination and Planning (Microsoft Project), Experience of structured methodologies such as TDD, Agile, and Waterfall. ITIL/Microsoft Operations Framework experience / qualified is desirable



The Benefits…

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here).  Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

As part of our approach, we welcome applications from people looking to return to work after a long career break. We have an active Return to Work programme, which offers training, mentoring and more, to support with the transition back into working life. So, if you’ve been on a career break to raise children, to follow a spouse, or due to illness, we can support you.

Returning to work

As part of our approach, we welcome applications from people looking to return to work after a long career break. 
We have an active Return to Work programme, which offers training, mentoring and more, to support with the transition back into working life. So, if you’ve been on a career break for any reason we can support you.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.





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IT Project Manager

London, United Kingdom

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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