F&B Supervisor
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F&B Supervisor

About the job

Will you become our new: F&B Supervisor?

We are currently looking for the right individual who will contribute to the success of a smooth, efficient running Food and Beverage operation. You will be co-supporting the responsibility of the daily restaurant & bar performance, quality standards and health & safety of the restaurant.

As part of the hotel, and with 240 seats and a large outside terrace, the All-Day Dining Restaurant caters to both hotel and exterior guest and offers every day a sumptuous breakfast (up to 650 guests), and for lunch and dinner an international a la carte menu including a touch of our renowned Swiss Mövenpick food and beverage heritage. You will be looking after, supported by the Restaurant & Bar Manager, of the Lobby & Lounge Bar and In-room Dining besides the All-Day Dining Restaurant.  The F&B team consists of 17 staff members, including one (1) Restaurant & Bar Manager, one (1) Assistant of Restaurant and Bar manager, two (2) Supervisors and all-round F&B waiters.

Your main responsibilities and tasks:  
  • Assists and supports Restaurant & Bar (Assistant) Mgr. in the (daily) responsibility of overall business performance within All-Day Dining Restaurant plus Lobby & Lounge Bar;
  • Takes full responsibility of the restaurant shift, in absence of;
  • Trains and motivate staff;
  • Ensure operational policies and brand standards are being met/delivered;
  • Ensure quality of restaurant set-up and service preparations. Ensure staff is briefed before the beginning of every shift;
  •  Maintains interdepartmental communication and co-operation with other F&B outlets, kitchen, purchasing and stewarding to achieve F&B Department goals / KPI’s;
  • Proposes Food & Beverage or non-food recommendations, as is active in identifying local / international Food & Beverage trends;
  • Takes pride in responding to guest queries and comments
  • Monitors quality of service levels and suggest actions to further improve scores;
  • Meet and greet guests, offers advice about the menu & wine choices and is handling complaints;
  • Check employees’ attitude and appearance;
  • Prepares reports at the end of a shift, day or period, including staff control, hygiene, and health and safety
  • Checks stock levels, order supplies and prepare cash drawers and petty cash

You are a team player a true people’s person, professional, dynamic, creative, enjoy a challenge, whom is passionate about Food & Beverage. You enjoy creating ownership, and building relationships with your team and guests to achieve the maximum results. Your second name could be “Passion” or “Training”. You enjoy working as part of a larger Food and Beverage team.
  • Minimum of 2 years’ successful experience as junior manager in a similar (international) 4- or 5-star (hotel) restaurant environment;
  • Representative and out-going character with an eye for (service) details
  • Has the drive and passion to make continuous changes and improvements;
  • Proven capabilities build colleague & guest loyalty/satisfaction;
  • Preferably a social hygiene certificate.
  • Preferably a BHV certificate.
  • Preferably a certificate of (Dutch) HACCP rules and regulations.
  • Preferably a certificate of Allergy regulations.
  • Exceptional communication skills, interpersonal and networking skills;
  • Is knowledgeable about POS cashier systems;
  • Capable to work with Excel / Word software
  • Fluent in English and preferably in Dutch; in both verbal and in writing.

We are a member of Koninklijke Horeca Nederland and operate according to the Dutch labor agreement.

Mövenpick Hotels & Resorts offers:
  •  Full-time contract of 38 hours per week
  •  This position is classified in scale 5 with a salary between the €2.052,36 - €2.524,17 gross per month according to the Horeca CAO 2023.
  • 25 vacation days per year
  • Travel allowance up to €150,- per month, based on the amount of km.
  • Night allowance of 20% and Sunday allowance of 5%
  • Pension fund;
  • Excellent international career development and training possibilities;
  • Incentive program based on performance;
  • Staff uniforms and laundry service;
  • Staff meals;
  • Discounts on Rooms and Food & Beverage within Mövenpick Hotels & Resorts;
  • Employee recognition program;
  • Various staff events.

Please note that if you are not a citizen from a European state and you do not have a work permit for the Netherlands you cannot apply for this position.

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  • Marktconform, afhankelijk van leeftijd en ervaring.
  • Department: Other

About you

See description
  • Language required: English.

The company

Mövenpick Hotels & Resorts, an international upscale hotel management company with over 16.000 staff members, is represented in 24 countries with 72 hotels and resorts currently in operation. Focusing on expansion in its core markets of Europe, Africa, the Middle East and Asia, Mövenpick Hotels & Resorts specializes in business and conference hotels, as well as holiday resorts, all reflecting a sense of place and respect for their local communities. Of Swiss heritage and headquartered in Zurich, Mövenpick Hotels & Resorts is passionate about delivering premium service, culinary enjoyment and sustainable environments – all with a personal touch.

Mövenpick Hotel Amsterdam City Centre opened her doors in September 2006.
The hotel is situated on the ‘IJ’ and in the newest hot spot of Amsterdam between the Passengers Terminal and the Muziekgebouw. Mövenpick Hotel Amsterdam is a modern 4 star hotel and offers 408 luxury guest rooms and 2500m2 Conference space devided over 11 banquet rooms in the hotel. Our guests also have access to the Fitness & Wellness. Other facilities in the hotel are the restaurant that can seat up to 250 persons. bar and 24 hour Room service. Mövenpick Hotel Amsterdam is a partner of IJvenues, together with the Music building, Bimhuis and the Passengers Terminal. For more information go to www.ijvenues.com.

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F&B Supervisor

Amsterdam, Netherlands

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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