Crew Qualifications & Records Officer
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Crew Qualifications & Records Officer

Qatar Airways



Crew Qualifications & Records Officer

About the job

About the role:

As a Crew Qualifications & Records Officer responsible to maintain all flight and cabin crew operational records and qualifications. This role is essential for the on-going regulatory compliance and continuity of airline operations. The role requires liaison and coordination with Flight Crew and Cabin Crew management, HR, Training Resources and other Crew Resources team.


  • Ensure records are updated within agreed timeframes and as required by other stakeholders.
  • Ensure timely receipt of all required information/documents and follow up when these documents are delayed. 
  • Assist with reports and data extracts as required by other teams
  • Assist with data maintenance activities within the team as required by departmental management.
  • Ensure that all crew personal and operational data and qualifications are correctly captured in the Company records systems.
  • Ensure accuracy of data captured into the crew management system by cross checking with document copies provided.
  • Ensure applying Data protection rules.
  • Support the crew to help maintain their personal records in the operational system and assist them with information as required.
  • Ensure timely update of documents relating to international immigration rules (eg APIS, ETA, CTA).
  • Develop and maintain relationships with Flight Crew and Cabin Crew Management, HR, and other stakeholders as required

About you

  • Bachelors Degree or Equivalent with Minimum 3 years of job-related experience.
  • Knowledge of Crew Resource management and record systems.
  • Experience in using TOPS systems is desirable

Job Specific Skills:


  • Incumbent must be multi skilled ensuring all parameters are followed during the control of disruption to high level attention to detail and methodical approach to work.
  • Understanding of Crew Resources planning processes, theories and methodologies.
  • Intermediate level of Microsoft Office (Word, Excel, Power Point, Outlook) skills.
  • Command of English language
  • Ability to train and coach junior staff and delegate work.
  • Ability to foster teamwork among team members.
  • Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

Preferred :

  • Knowledge of Crew Resource management and record systems.
  • Experience in using TOPS systems is desirable.

About Qatar Airways Group 

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible


Crew Qualifications & Records Officer

Doha, Qatar

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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