Retail Operations & Performance Trainee
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Retail Operations & Performance Trainee




Retail Operations & Performance Trainee

About the job

La storia di Cartier si fonda sull’ audacia e la passione. Per più di 170 anni abbiamo portato avanti uno spirito pionieristico e coraggioso che continua ad ispirare i nostri team in tutti i Métiers, dalle boutique agli atelier, passando per le nostre sedi. I nostri 8.500 colleghi di 90 nazionalità diverse sono uniti dallo stesso spirito di indipendenza, e impegno per l’eccellenza, e dalla costante ricerca di nuovi modi per arricchire la tradizione della Maison ridefinendo i confini della creatività. 



You will have the opportunity to join our South-East Europe Retail Department as the Retail Operations & Performance Trainee. In this role you will support the Retail Operations & Performance team in the roll out of their strategic projects as well as the day to day operational tasks.

You will make an impact by:
  • Supporting the implementation of global technical projects in our market by:
    • Facilitating the launch of transversal projects
    • Follow up and support the project implementation flow
    • Gather feedback from boutique and office staff
    • Assist stakeholders
  • Being actively involved in developing the New Boutique experience though:
    • Helping the boutiques organise workshops
    • Extrapolate the relevant outcomes
    • Participating in the development sessions with HQ
    • Monitoring the impacts of the developments and define the practical aspects of the experience lines
    • Defining blocking points on projects with systematic solutions
    • Improving internal communication by co-constructing a morning brief format
  • Constantly monitoring the Retail Innovation by:
    • Researching potential Innovation partners
    • Developing a constant reporting on competitor activity and evolution
  • Assisting with the development of the omnichannel approach in the region by:
    • Keeping track of the performance of all new Omnichannel features
    • Sustaining the cooperation between the Boutique and E-Commerce teams
  • Supporting daily the Retail Operations & Performance Team by:
    • Gathering and consolidating cross departmental presentations and reports
    • Aiding with the bureaucratic tasks (vendor supplier forms, PO creations, etc…)
How will you experience success with us:
  • You hold or are finishing a BA in [insert relevant subjects]
  • You possess excellent written and oral skills in Italian and English
  • You have expert Microsoft Office Suite proficiency (Excel, PowerPoint, etc…)
  • You are able to multi-task and meet deadlines in fast-paced environment
  • You are analytical and oriented to details
  • You are a problem solver with process management skills
  • You like working in a team and are not afraid to face any challenges
  • Previous experience in the Retail sector is a plus


Retail Operations & Performance Trainee

Milan, Italy

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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