About the job

The Island Shore Excursions Manager possessesa dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. The Island Shore Excursions Manager leads the entire division and is directly accountable for all aspects of the operation. The roleis responsible for ensuring the smooth day-to-day operation of all tours & excursions (e.g., wave jet, kayak, parasailing, Flightline, coaster,etc.), lifeguardprogram, rentals, retail,and cabana experience. This is a position that requires skills in customer service, safety, public health, guest engagement, cleanliness, revenue generation, expense control, training, and the upkeep and maintenance of equipment. etc. The rolemanagesthe Island Shore Excursions,Lifeguard program,and Cabana Teamsto deliver a flawless experienceat all levels ensuring maximum safetyand operational excellence. Knowledge of equipment maintenance and the ability to react appropriately to adverse weather and water conditionsis required.As a leader in the organization, this positionleadsand inspiresall team members to work to their highest capabilities and ensuresthey continuously develop talent in the department.

About you

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  • Language required: English.

The company

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

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Miami, FL, United States

Full-time, Indefinite

Start Date:

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