Trainee Front Office
This position is not available anymore, but there are more Reception jobs
Expired

Trainee Front Office

About the job

POSITION PURPOSE

The Front Desk Trainee will check-in and checkout international guests in accordance with Marriott standards. He/she will inform and orient the guests during their stay to ensure their satisfaction. He/she will also be responsible for the administrative follow-up of the Front Office department.

MAIN DUTIES AND RESPONSIBILITIES

• Provide a fast, efficient, courteous and personalized check-in/check-out
• Greet and direct guest
• Know how to recognize regular and elite guest
• Respond to all guest requests according to standards and manage guest complaints
• Adhere to Marriott's accommodation policy and standards
• Correctly bill and collect various forms of payment
• Maintain an up-to-date guest file
• Maintain good communication and relations with the different departments
• Ensure a professional appearance at all times
• Know and apply the hotel's security measures and procedures in case of fire alarm or evacuation
  • • An allowance of 550€ /month (overseas students) and 350€ /month ( Belgian students)
  • BENEFITS The Sheraton Brussels Airport Hotel offers you the opportunity to join the Marriott group and to immerse yourself in its values, which are open to the whole world, in order to develop an international professional career. During your internship period, you will be entitled to: • A Uniform cleaned in the hotel • Meals during working hours • Transportation from the hotel to the residence in Belgium
  • Department: Reception

About you

SKILLS AND ABILITIES

• Languages: French and English (Dutch is a plus)
• Physical and stress resistance
• Good communication and social skills
  • Languages required: French and English.

The company

At Sheraton we are constantly watching, listening, tasting and adapting to the needs of our current guests and to attract a next generation of travelers. The hotel is only a few steps away from the airport’s terminals and 20 minutes away from Brussels city center. The Sheraton hotel at Zaventem Airport is an assured player in the market with more than 30 years’ experience in the hospitality. The hotel features 294 guestrooms, one restaurant and 20 meeting- and event spaces.

View profile
Expired

Trainee Front Office

Zaventem, Belgium

Traineeship, 3 months

Start Date:

Latest start date:

Want something different? See similar jobs