Executive-Event Sales 餐饮销售经理

[{{ $ctrl._job.status.name | translate}}] Executive-Event Sales 餐饮销售经理
Sheraton Guiyang Hotel

Posted

Job description

When you join the Sheraton family, you become a member of its global community.  We’ve been a place to gather and connect since 1937.  At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service.  If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

Job Summary
 
     Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.
 
     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Details

Job type
Full-time
Location
Guiyang, China
Department
F&B other
Starting in
As soon as possible
Duration of the contract
Indefinite

Other suggested jobs

{{:: 'Cook II - Baker' | ellipsis : 40 : true }}

{{:: 'JW Marriott Marquis City Center Doha' | ellipsis : 35 : true }}

{{:: 'Commis I - Pastry' | ellipsis : 40 : true }}

{{:: 'JW Marriott Marquis City Center Doha' | ellipsis : 35 : true }}

{{:: 'Sous Chef - Cucina (Italian Restaurant)' | ellipsis : 40 : true }}

{{:: 'Marriott Marquis City Center Doha' | ellipsis : 35 : true }}

{{:: 'Commis 1 - Pastry Bakery' | ellipsis : 40 : true }}

{{:: 'BULGARI Resort & Residences Dubai' | ellipsis : 35 : true }}
Other jobs
Golf Pro Assistant
Palm Desert, CA, United States
Rooms Inspector
Fort Lauderdale, FL, United States
Senior Manager, Guest Service Product
Bethesda, MD, United States