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Gym Supervisor
About the job
The role…
At Soho House a Gym Supervisor is dedicated to health and wellness as well as overall fitness. The Gym Supervisor is a dynamic role that oversees every aspect of the day-to-day management of Soho House fitness centers. Responsibilities include but are not limited to ensuring the safety and cleanliness of the gym as well as ensuring that the equipment and machines are in excellent working condition.
Main Duties
- Influential fitness leader responsible for providing high-quality fitness training, advice, programs, and inductions to members and staff as well as overseeing staffing levels and member events
- Reporting directly to the Front Office Manager and will assist by overseeing the Gym team's performance, conducting appraisals and strategizing with leadership to assess staff performance and development while maintaining professional relationships.
- Monitor and analyze delivery of services to identify opportunities for quality of delivery, attendance figures, and making changes where needed to increase profit margins and revenue streams
- Collaborate with the Marketing and Events Team with the promotion of facility services and amenities to optimize new membership and potential profit increases
- Prepare and maintain detailed records of day to day operations and write corresponding reports manage gym database systems effectively for sales, renewals, direct debits, customer exits and membership numbers
- Vendor management and supply and procurement activities and deal with equipment manufacturers to ensure all pieces of gym equipment comply with safety and Soho House standards and organize the repair, cleaning, maintenance, and purchase of gym machines
- Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies procedures, and standards and local, state, and federal law as applicable
- Greet and interact with members and guests as they enter and exit the facility. Assist in all inquiries in person or over the phone.
- Explain, promote and register members for various programs, classes and activities
Required Skills/Qualifications
- Minimum of 2+ years’ experience in a similar role in fitness, health and wellness
- Trainer certification: ACSM, NSCA, NASM, CFSC, CSCS, ACE, CFlvl1 highly preferred
- Knowledge of safeguarding and health and safety matters
- Strong communication and people skills
- Flexible schedule and ability to work nights, weekends and holiday’s (when applicable)
- Ability to multitask and work in a fast-paced and demanding environment
- Bachelor’s degree in sport science, business administration or management, or another related field desired
Physical Requirements
- Must be physically fit.
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 10 hours.
- Fast paced movements are required to go from one part of the club to others.
- Must be able to move, pull, carry, or lift at least 50 pounds.
- Occasionally kneel, bend, crouch and climb as required.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
- Paid Time Off: Full- Time Employees have sick day's + vacation days
- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
- Learning & Development: An extensive range of internally and externally run courses are available for all employees.
- Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
- Department: Spa Sport and Fitness
The company
Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries. We have since expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas, workspaces and hotels.
Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact. From the beginning, and throughout our 25-year history, our members have always been at the heart of everything we do
We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
