Room Services Supervisor
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Room Services Supervisor

Soho House

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Room Services Supervisor

About the job



Soho Farmhouse is a 100-acre estate and members’ club, set in the Oxfordshire countryside, located just outside of Chipping Norton. The site comprises of 40 log cabins spread around lakes, as well as the main Farmhouse and cottage, pools, a gym, Cowshed spa, tennis courts, cinema and paddock.

The Role…

  • Leading Breakfast, Lunch & Dinner in Room Service. This includes taking orders, delivering Room Service, ensuring quality of service & direction of Operators on shift.
  • Assisting & directing service on the Eating/Drinking Floats, assisting the Lead Chef/Bartender in bookings & events, management of stock, service quality & cleaning standards.
  • Editing of menus across the site; using the Adobe Indesign system to edit menus, and publishing to website & in-room televisions.
  • Assisting Head Chef in management of Allergens & allergy matrix on each service.
  • Assisting Department Manager in writing of rotas, and using Fourth system to complete payroll at the end of each shift. As well as HR requirements for the department as necessary, including hiring, performance management & disciplinaries.
  • Reporting to Senior Management on department revenue, business & staffing needs.
  • Attending relevant Food & Beverage, Hotel, & Events Meetings as necessary. Communicating & Cross-Training with other Departments as necessary.
  • Working with Department Manager to train and progress Cabin Services Operators
  • Managing department area & vehicles, for cleanliness and correct use.


Previous experience:

  • Previous Food & Beverage Management / Team Leader experience essential.
  • Confident use of Computers. Experience with Microsoft Office packages (Word & Excel) essential. Experience with Adobe InDesign desirable, but not essential.
  • Full UK Drivers’ License essential.
  • Quality restaurant and bar service experience essential.
  • Service management and complaint handling experience essential.
  • Team leadership skills essential. Experience working solo and as part of a team effort essential.


When you join you will receive a load of amazing benefits, including:

  • Weekly Pay
  • Free meals whilst on shift
  • 28 days holiday
  • Discount on all Cowshed products
  • Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
  • We’ll support you with the tools and training you need to develop yourself personally and professionally
  • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more


Opportunities for all…

Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business

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Room Services Supervisor

Chipping Norton, United Kingdom

Full-time, Indefinite

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