Turndown Attendant - Soho House Austin
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Turndown Attendant - Soho House Austin

Soho House

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Turndown Attendant - Soho House Austin

About the job



Who we are…

Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada and Europe, with new openings planned for all global regions, with the addition of Asia in 2019.

The vibe…

At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it’s a private members’ club, hotel, restaurant, spa or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time and we firmly believe it’s our people who make that happen.

The team…

Our team is made up of handy, organized, self-starters who enjoy working in a collaborative environment where no two days look the same. Responsible for championing a diverse portfolio of daily initiatives and projects from start to finish and big or small.

The role…

At Soho House, a Turndown Attendant promotes a positive image of the property to members and guests and must be reliable, approachable, have acute eye for detail and should also be able to address guest requests and problems if they arise.

A successful Turndown Attendant is trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude!

 

Main Duties

  • Perform Turndown in accordance with our Standards of Procedure
  • Refreshing glassware in rooms when necessary
  • Initiating requests for maintenance work by reporting problems
  • Adhering to Lost and Found Policy for Lost Property
  • Answering guest requests when necessary
  • Assist with cleaning rooms before turndown starts.
  • Assisting with closing procedures after turndown
  • PROVIDE INVISIBLE SERVICE
  • Assist housekeeping team with rooms, focusing on deep cleaning procedures
  • Proactive in notifying management of occurring deficiencies or needs for repairs
  • Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed
  • Collaborative team member, also reliable to work autonomously and proactively as needed
  • Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable
  • Performs other duties as assigned by supervisor/manager


Required Skills/Qualifications

  • At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper
  • Ability to handle heavy equipment and machinery
  • Knowledge of cleaning chemicals and supplies
  • Ability to understand and follow written and verbal instructions
  • Detail oriented, proactive and positive influence on team and all other staff
  • Flexible schedule and ability to work nights, weekends and holidays (when needed)


Physical Requirements

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Fast paced movements are required to go from one part of the club to others.
  • Must be able to move, pull, carry, or lift at least 50 pounds.
  • Occasionally kneel, bend, crouch and climb as required.



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Turndown Attendant - Soho House Austin

Austin, TX, United States

Full-time, Indefinite

Start Date:

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