SpringHill Suites Frederick
Posted
Franchised Hotel Operations Manager
About the job
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please Apply Online at : https://www.indeed.com/job/hotel-operations-manager-d9dcf74ac1a8c1e5
Additional Information: This hotel is owned and operated by an independent franchisee, Cohenterprises, Inc. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Cohenterprises, a Frederick Maryland headquartered hospitality development and management company, is looking for an experienced Hotel Operations Manager to oversee the daily operations of The SpringHill Suites, as well as provide strategic direction. You will plan and supervise the activities of the Front Desk department and the Housekeeping Department to ensure the smooth and profitable running of the business. It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors. The hotel Operations Manager must be able to guide the employees to work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples, and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.
- Proven experience as Hotel Operations Manager or relevant role.
- Fluency in English; knowledge of other languages is a plus.
- Understanding of all hotel management best practices and relevant laws and guidelines.
- Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage.
- Excellent customer service skills as well as a business mindset.
- Demonstrable aptitude in decision-making and problem-solving.
- Reliable with an ability to multi-task and work well under pressure.
- Outstanding leadership skills and great attention to detail.
- Degree in Business Administration, Hotel/Hospitality Management or relevant field a plus.
This company is an equal opportunity employer.
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- Department: Room Division Management Administration
Franchised Hotel Operations Manager
Full-time, Indefinite
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