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The Ascott Limited UK




About the job

The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations.

We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing Lounge and Cocktail Bar and fine dining restaurant.

We are seeking professional, experienced and highly interactive candidates with a passion for customer service excellence to join the hotel.

As a Doorperson, you will be required to: 

  • Take ownership over the car park, its operation and revenue maximisation in accordance with the Standard Operation Procedure
  • Ensure safety and security of the car parking area, parked cars and customers
  • Give our guests a highly courteous and personable welcome and departure according to the required standards and above
  • Provide exceptional services to our guests by demonstrating full knowledge of our products, services and local area
  • Work closely with other team members, Concierge and Reception particularly during high volume periods whilst providing the highest service standard possible.

Ideally you must have:

  • Excellent customer service and communication skills
  • Clean and full UK driving license
  • Experience with the operation of valet parking
  • Good knowledge of London and the local area A good command of English is essential, a second language would be advantageous.

In return, we will provide you with:

  • Up to £500 per month discretionary department incentive 
  • Genuine career opportunities within our business
  • Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
  • (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging
  • A PERKBOX subscription with benefits, discounts and savings available from your first day 
  • A travel allowance to contribute to your commuting cost 
  • Once you pass your probation, a special staff rate when staying in our European properties! 

About us

The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator. 

The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team. 

Required skills: Customer Service, doorperson
  • £22500.00 per annum
  • Department: Porter

About you

  • Language required: English.

The company

The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties.

With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

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London, United Kingdom

Full-time, Indefinite

Start Date:

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