Sales Coordinator
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Sales Coordinator

The Ascott Limited UK



Sales Coordinator

About the job

The Ascott Limited is the largest international serviced residence owner and operator in the world based in Singapore. Part of the European portfolio, the United Kingdom and Germany, operate 9 Citadines properties and a four star deluxe Hotel. Our Sales Administration team are responsible for supporting our sales team sell across all our properties.

We are seeking two courteous and highly professional Sales Coordinators to become part of the Sales Administration team based at our London Corporate Office (Barbican).

Being a Sales Coordinator entails:
• Administrative support to the Sales Executive working towards the business’ revenue objectives
• Responding to all written and verbal queries in an efficient and effective manner
• Demonstrating comprehensive knowledge of the product (hotels, facilities, and the local area) while constantly seeking the
opportunity to upsell our properties
• Ensuring full and complete records in the corresponding systems (RMS)
• Following up on booking requests, no shows and cancellations in accordance with the Company’s terms of business
• Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure
correct practice
• Supports the Sales team through targeted avenues to attract potential new clients

To be successful as a Sales Coordinator, ideally you must have:
• Fluent English, verbal and written skills
• Experience with RMS is desirable
• Previous experience in the customer service sector
• Proficient level of IT systems
• A good understanding of versatility and the ability to apply this competence on the job role (Potential cross-training in other Sales
Administrative functions)

About Us

The Ascott Limited is the largest international serviced residence owner and operator based in Singapore. Operating three award-winning brands Ascott, Citadines and Somerset represented in key cities of Asia Pacific, Europe, the Americas and the Gulf region.

With our vast growth and ambitious plan to reach 80,000 residences in our portfolio by 2020, we are always looking for committed individuals.

If you are passionate about a career in hospitality that offers alternative lodging facilities to the conventional hotel concept, we look forward to hearing from you.
Required skills: Customer Service, Sales
  • £24000.00 per annum
  • Department: Sales

About you

  • Language required: English.

The company

The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties.

With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

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Sales Coordinator

Barbican, London, United Kingdom

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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