General Manager
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General Manager

The Ivy Collection - Management



General Manager

About the job

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.  

We’re searching for a passionate General Manager. 

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands. 

Benefits & rewards: 

  • 50% staff discount for you and up to 3 friends when you dine in our restaurants. 
  • Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 
  • Career Development and Training, including Apprenticeships. 
  • Free food and drinks to the same standard that we serve our guests when you are working. 
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years. 
  • You can take your Birthday as a day off- Guaranteed! 
  • Cycle to Work Scheme. 
  • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. 

Key elements of your role as a General Manager: 

  • Understand the guest and how to efficiently manage their expectations. 
  • To have a great front-of-house presence, be a leader and inspire your team. 
  • Fully understand and be able to articulate the financial targets.  
  • Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively. 
  • To demonstrate an up-to-date and in-depth understanding of the industry 
  • Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand. 
  • Build and maintain strategic relationships with internal and external stakeholders. 

About you: 

  • You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant 
  • You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stays as high as the standard of service at all times 
  • You have the confidence go the extra mile 
  • You love to wow guests with exceptional service 
  • You have excellent English language skills 

About us: 

We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

Required skills: Fast-Paced Experience

About you

  • Language required: English.

The company

The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés.

Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK.

Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice.

Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.

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General Manager

London, United Kingdom

Full-time, Indefinite

Start Date:

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