Assistant Back of House Manager
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Assistant Back of House Manager

The Peninsula London

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Assistant Back of House Manager

About the job

The Peninsula London is delighted to announce that we are seeking an Assistant Back of House Manager, reporting to the Back of House Manager, and responsible for a full team of both internal colleagues as well as back-of-house contracted cleaning service partners and suppliers. This is a crucial senior position within an exceptionally busy department; one recognized as the backbone of any successful operation. Overall responsibility to provide leadership and support to a team towards achieving exceptionally high standards of service, hygiene, safety, and compliance in all areas.

  • An exceptional opportunity to join our high-profile flagship hotel opening in London
  • Market-leading remuneration, service charge, and attractive benefits
  • Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

  • This position will deputize in the absence of the Back of House Manager, responsible for efficient operations, with a focus on cleanliness, cost-control, department support, and guest satisfaction.
  • Working together with the Back of House Manager, to implement and ensure the maintenance of the hotel & residences department regulations, policies, and procedures and including, but not limited to health and safety, emergency response, and standard operating procedures. Compliance with HACCP is also required.
  • Lead and supervise the completion of all maintenance improvements. Recommend improved cleaning products or cleaning methods toward optimal levels of sanitation and cleanliness throughout the entire back of house areas including residence back areas.
  • Supervise the hotels waste removal and recycling programs and support the CRS Vision.
  • Develop, motivate, facilitate training, supervise and coach departmental/outsource employees in maintaining a culture in compliance with the mission, vision, values, and core principles of HSH.

General Requirements

  • Experience within Stewarding/Back-of-House operations with proven responsibility for cleanliness, legislation, health and safety and financial cost control.
  • Leadership responsibility within a luxury hotel environment within a similar role.
  • Excellent time management, self-starter and organizational skills, highly adaptable, naturally positive.
  • Fluent English communication proficiency.

We are delighted to receive your CV and will liaise with suitable candidates directly.

About you

  • Language required: English.

The company

The Peninsula London’s 190 exquisitely styled accommodations consist of 131 guest rooms and 59 suites. Many feature floor-to-ceiling windows that offer both abundant natural light and dazzling views over London’s skyline and all have been designed by architect and designer of the interiors Peter Marino to reflect the distinctive grandeur of Belgravia.

DINING
The Peninsula London offers five distinctive venues for dining and libations, including:

The Lobby, serving the classic and cherished Peninsula Afternoon Tea, along with all-day dining showcasing British and international cuisine.

Chinese Restaurant, a chic destination for sophisticated Cantonese dining, which includes a main dining room, a dim sum bar, a tea room and two private dining salons, which can be connected to form a larger room for hosted events.

Cigar Lounge, an intimate private gathering space for cigar aficionados with an outdoor terrace. Cigar lockers are available for guests to store their cigars.

Rooftop Restaurant and Bar, offering contemporary British cuisine with a stunning view over Wellington Arch and Buckingham Palace Gardens from its main dining room, alfresco dining terrace, and two private dining areas.

The Peninsula Boutique & Café, providing light meals, an array of sweets and pastries, and signature Peninsula chocolate creations in a street facing location.

In-room Dining, available to guests 24 hours, 7 days a week, offering a selection of dishes from The Lobby, the Chinese and the Rooftop restaurants.

Enjoying a spectacular location overlooking Hyde Park Corner and the Wellington Arch, in the heart of Belgravia, The Peninsula London will welcome guests from early 2023.

EVENTS
The hotel’s eight unique event spaces include six meeting rooms, a 15 – seat screening room, and the grand ballroom.

SPA AND FITNESS
An opulent sanctuary for health and beauty pursuits, which encompasses a state – of the-art fitness centre staffed by personal trainers; a splendid 25 - metre (82- foot) indoor pool with submerged speakers for under water music; dedicated saunas and steam rooms for men and women; six private rooms and one couple treatment room
where guests can indulge in spa offerings like therapeutic massage, aromatherapy, and face and body treatments.

SHOPPING ARCADE
The hotel features a shopping arcade, where discerning style-minded guests can browse among eight exquisite luxury boutiques.

PRIVATE LUXURY RESIDENCES
An exclusive selection of 25 private luxury residences offers an oasis of serenity in the heart of the city, where residents can enjoy the luxury of Peninsula hotel ser vices along with exclusive facilities.

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Assistant Back of House Manager

London, United Kingdom

Full-time, Indefinite

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