F&B Assistant Director
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Expired

F&B Assistant Director

About the job

Be a key player during the rebranding process for Luxury Collection. Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.



CANDIDATE PROFILE



Education and Experience



• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

Previous F&B in luxury properties is a must and large events too. Entrepreneur mindset, drive to lead a talented team to create moments for our guests and clients.

Fluent in English mandatory



CORE WORK ACTIVITIES



Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.

• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.

• Ensures integration of departmental goals in game plans.



Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).

• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).

• Reviews staffing levels to ensure that guest service and operational needs are met.

• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

• Provides feedback to employees based on observation of service behaviors.

• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.

• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.

• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.



Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.



Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Strives to improve service performance.

About you

  • Language required: Spanish. English is a plus

The company

Unique events and personalities have cemented the reputation of The Westin since 1912. Today, the Grand Dame continues to reinvent itself to further build upon its legendary hospitality.

Always in the center of Madrid’s scene, La Rotonda
restaurant, under its beautiful glass dome, is the place to enjoy a memorable lunch or dinner and experience the best Sunday brunch in Madrid, the Opera & Brunch.

The English styled and very elegant 1912 Museo Bar is the ideal spot to taste a coffee, a signature cocktail or selection of wines by the glass.

Finally, two of the most renowned Asian restaurants in Madrid, Asia Gallery restaurant, that welcomes guests attracted by its atmosphere and delicious Cantonese cuisine and the brand new Green Tea, for Japanese´s foodie lovers.

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Expired

F&B Assistant Director

Madrid, Spain

Full-time, Indefinite

Start Date:

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