CORPORATE - Corporate System Manager

PURPOSE OF POSITION

The IT onboard operations Team guarantees a seamless operation of our fleet of River Ships cruising in Europe and Asia and North Africa. The Team manages the entire IT Infrastructure including but not limited to VSAT, TVRO, Network and WiFi Infrastructure, iTV System, Server and Clients of various flavors.

As a Corporate System Manager, you will be responsible for a fleet of 8-18 Ships. Your main task will be the monitoring, and maintenance of all IT systems, storage, network, and related infrastructure aboard the vessel and the implementation of new Hard and Software.



YOUR RESPONSIBILITIES

Perform daily operations as detailed in Run Books and other technical documents to be provided during training
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Verify that any back-up procedures are carried out and have been verified as successful in line with Viking Cruises IT policies
Maintain operational, configuration, or other policies and procedures as instructed
Perform periodic performance reporting to support capacity planning
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
Maintain data center environmental and monitoring equipment
Maintain appropriate hardware inventory levels, ensure that all IT equipment is in good working condition, including PCs, printers, point of sale systems, servers and related hardware
Provide basic user training and support in use of common PC software and specialized property management software as needed
Monitor and support the satellite communication systems to ensure that the system is operating to optimum performance
Relief of your team member
Travelling and onboard visit

YOUR PROFILE

Associate degree in Computer Science or equivalent work experience
Minimum of two years practical hands-on experience in a similar role
Strong working knowledge of IT operating systems, especially Microsoft Windows Desktop, Microsoft Windows Server and Microsoft Office products
Ability to troubleshoot and repair PC and printer hardware
Basic understanding of LAN and WLAN networking
Hands on experience installing hardware and software
Experience with VMWare VSphere, Hyper-V and XenDesktop
Excellent time management
Excellent attitude and interpersonal skills
Follow directives of onboard management to adhere to all behavioral, safety and other rules for crewmembers and keep onboard management informed of any IT issues and policies that affect shipboard operations in their areas of responsibility
You are an experienced IT System Administrator
You are comfortable dealing with senior stakeholders and working autonomously
You have a can-do mindset and are excited about driving change in a fast-paced environment
You love to be the go-to Person for our guests and the internal clients


If you are interested in this role, please apply via our website, including a cover letter (one page, introducing yourself and outlining why you are interested in the role) as well as your CV in English and relevant references.