CORPORATE - Corporate System Manager
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CORPORATE - Corporate System Manager

Viking

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CORPORATE - Corporate System Manager

About the job

The IT onboard operations Team guarantees a seamless operation of our fleet of River Ships cruising in Europe and Asia and North Africa. The Team manages the entire IT Infrastructure including but not limited to VSAT, TVRO, Network and WiFi Infrastructure, iTV System, Server and Clients of various flavors.

As a Corporate System Manager, you will be responsible for a fleet of 8-18 ships navigating in France and Portugal. Your main task will be the monitoring, and maintenance of all IT systems, storage, network, and related infrastructure aboard the vessel and the implementation of new hard and software.

Due to the role’s geographical area to cover, ideally the candidate would reside in Lyon (France).
Please note that we can only accept applicants holding a EU/EFTA passport.

YOUR RESPONSIBILITIES

-Perform daily operations as detailed in Run Books and other technical documents to be provided during training
-Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
-Verify that any back-up procedures are carried out and have been verified as successful in line with Viking Cruises IT policies
-Maintain operational, configuration, or other policies and procedures as instructed
-Perform periodic performance reporting to support capacity planning
-Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
-Maintain data center environmental and monitoring equipment
-Maintain appropriate hardware inventory levels, ensure that all IT equipment is in good working condition, including PCs, printers, point of sale systems, servers and related hardware
-Provide basic user training and support in use of common PC software and specialized property management software as needed
-Monitor and support the satellite communication systems to ensure that the system is operating to optimum performance
-Relief of your team member
-Travelling and onboard visit

About you

YOUR PROFILE

-Associate degree in Computer Science or equivalent work experience
-Ideally between 2 to 4 years’ practical hands-on experience in a similar role (e.g. System Administrator)
-You have good experience with Windows 2019-2022 installation and administration
-You have domain of Active Directory features (DHCP, DNS) and with Failover clusters
-Ability to troubleshoot and repair PC and printer hardware
-Good understanding of LAN and WLAN networking
-Hands on experience installing hardware and software
-Experience with VMWare VSphere, Hyper-V and XenDesktop
-You have good PowerShell knowledge
-Good knowledge in PowerEdge Dell servers series
-Excellent time management
-Excellent attitude and interpersonal skills
-Follow directives of onboard management to adhere to all behavioural, safety and other rules for crew members and keep onboard management informed of any IT issues and policies that affect -shipboard operations in their areas of responsibility
-You are comfortable dealing with senior stakeholders and working autonomously
-You have a can-do mindset and are excited about driving change in a fast-paced environment
-You love to be the go-to Person for our guests and the internal clients
  • Language required: English.

The company

THE VIKING STORY

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

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CORPORATE - Corporate System Manager

Lyon, France

Full-time, Indefinite

Start Date:

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