RIVER - Chef de Rang
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RIVER - Chef de Rang

Viking

Posted

Expired

RIVER - Chef de Rang

About the job

Viking is a strong and dynamic company - with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world. In 2022, our guests will experience all the comfort and elegance of our award-winning fleet with two expedition ships built specifically to explore the world's most remote destinations. We will also expand our operations to the U.S. with the addition of a new Mississippi River ship.

PURPOSE OF POSITION

To ensure a friendly and professional service in the restaurant, bar, lounge and the sundeck to the fullest satisfaction of our guests and in accordance with Viking Standards and Operating Procedures.

YOUR RESPONSIBILITIES

• Professional welcoming and sales orientated service in restaurant, bar, lounge and on the sundeck
• Fully responsible for the correct use of the MXP WOS (Wait Order System)
• Operation of all SOP procedures according to company standards
• Execution of all F&B activities including functions and special events as laid out by management
• Quality control of the lunch setups in the restaurant and lounge
• Ensuring highest level of cleanliness within restaurant, bar, pantry, lounge, sundeck in accordance with HACCP standards
• Inventory according to company procedures, correct storage of stock; establishing of par levels
• Preparation of opening and closing ships at start and end of season
• Assistance in other departments upon instruction from supervisors (as required)
• Active participation in onboard training programs
• Luggage duty on embarkation and disembarkation day, and participation in loadings
• Following the Wait Order System (WOS) procedures
• Participate in the departmental “Daily Reunion”
• Ability to effectively and professionally deal with internal & external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflict
• Participating in the daily menu presentation

Teamwork

Outstanding flexibility: must be able to work different times of the day, under pressure and reflect at all times, even under difficult conditions, a positive can-do attitude and the best image of Viking

Product Knowledge

• Be fully proficient and knowledgeable about the F&B Operations, including but not limited to menu cycle, function sheets, wine menu, whisky menu, bar menu and suite amenity program
• Become knowledgeable about all itinerary-related ports of call and shore excursions
• Full knowledge of the daily program
• Ensure excellent knowledge about the SSPB program

KPI Performance

• Positively contribute in achieving / succeeding the KPI goals (quality and financial) for the Restaurant, and the entire Food and Beverage Department
• Strong motivation to achieve the company goals and objectives

Security

• Full knowledge about safety & security procedures
• Participations in all training concerning safety & security, fire prevention, evacuation exercises as • required by the company

YOUR PROFILE

• Minimum High School diploma. Degree with hospitality focus in addition preferred
• Minimum of 2 years previous experience required in an upscale cruise line or hotel of comparable size in the similar position in the scope of the bar operation
• Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills
• Must be able to deal correctly with confidential information and must be discrete
• Must be well groomed and maintain impeccable hygiene standards
• Extensive walking required and ability to stand on feet for a long time
• Hours may vary based upon organizational needs and operational demands
• Guest focused, service oriented, positive personality and professional appearance
• Flexible and stress resistant, team player, shows commitment
• Extensive wine – and bar knowledge

GUIDELINES AND REGULATIONS

• Implement SOP policies, procedures, standards, as laid out by the management.
• Ensure appropriate appearance and clothing according to the updated grooming standards.

The company reserves the right to change/extend this job description, if necessary, at any point of time during her/his employment.

About you

YOUR PROFILE

• Minimum High School diploma. Degree with hospitality focus in addition preferred
• Minimum of 2 years previous experience required in an upscale cruise line or hotel of comparable size in the similar position in the scope of the bar operation
• Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills
• Must be able to deal correctly with confidential information and must be discrete
• Must be well groomed and maintain impeccable hygiene standards
• Extensive walking required and ability to stand on feet for a long time
• Hours may vary based upon organizational needs and operational demands
• Guest focused, service oriented, positive personality and professional appearance
• Flexible and stress resistant, team player, shows commitment
• Extensive wine – and bar knowledge

GUIDELINES AND REGULATIONS

• Implement PSO policies, procedures, standards, as laid out by the management
• Ensure appropriate appearance and clothing according to the updated grooming standards
• The company reserves the right to change/extend this job description if necessary at any point of time during her/his employment

The company

THE VIKING STORY

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

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Expired

RIVER - Chef de Rang

Basel, Switzerland

Seasonal, 6 months

Start Date:

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