Head of Recruitment Analytics & Insights
This position is not available anymore, but there are more Human Resources jobs
Head of Recruitment Analytics & Insights

Webhelp

Posted

Closed

Head of Recruitment Analytics & Insights

About the job


Job Advert

At Webhelp, people are at the heart of our business, from our clients to our colleagues to our candidates. This strand of our DNA sets us apart and is how we enrich customer experience and provide new innovative business solutions for our clients.

We’re looking for someone who is a great leader and puts people first, is passionate about translating data into human insights, loves change projects and thrives on owning supplier relationships to maximise and progress technology.

This is a big ask but, you will be supported by a team of experts who you will lead, to help you be successful in delivering Recruitment Services for UK, South Africa, India, US & Mexico .

In this role, you’ll bring your mastery to support a seamless integrated candidate experience. You’ll be responsible for our recruitment technologies, ensuring they are industry leading and, enable you to gather data and deliver insights that provide key stakeholders with information that can be used to improve our candidate journey. We need someone who embraces omni-channel technology, thrives on efficiency and has the ability to turn quantitative data into qualitative information that will support our wider recruitment ecosystem.

You’ll be leading a team of future thinking, passionate experts who are obsessive about finding the right people to join our fun-loving global community of more than 65,000 passionate people who work across 160 locations in over 49 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

Make your application stand out with a proven track record of leading people, managing change and using analytics to turn data into stories that drive the right activity.

What you will be doing
- Leading and driving change activity as well as managing engagement with internal stakeholders and external suppliers
- Ensuring effective engagement and communication plans are created to update and inform on project progression and insights
- Overseeing testing and implementation of analytical outputs as well as identifying development areas
- Enhancing internal processes and infrastructure that enable the smooth running of your department
- Creating valuable data-based predictions and recommendations using statistical insights and technology trends
- Analysing, interpreting and sharing market, product and industry related research (including performance, positioning, risk, market share and flow statistics) showing the impact to the business and value proposition to clients
- Producing insightful quantitative and qualitative competitor analysis that add value to retention and growth activity
- Building client insight and profiles from the CRM client record, public information, research network and the account executive (distribution) to create a single cohesive picture relative to the industry and peer experience
- Producing regular and ad hoc data requests, reports and insights to support the Recruitment Team to maintain and enhance the client or candidate experience

What you’ll need
- Relevant degree in related field
- Extensive experience within a similar role with minimum 5 years’ experience creating analytical strategies from statistical insights, producing quantitative and qualitative competitor analysis that adds value to retention and growth activity
- At least 2 years’ proven leadership skills at senior management level
- Ability to handle multiple projects without losing sight of priorities
- Flexibility to travel when required

Take this opportunity to join our team of game changers, innovators and fun loving individuals by applying today.

Closed

Head of Recruitment Analytics & Insights

Gurugram, India

Full-time, Indefinite

Start Date:

Latest start date:

Want something different? See similar jobs