Hospitality Host / Customer friendly Receptionist in Paris
About the job
You are probably the most important person in our Industrious and or Welkin and Meraki locations.
The reason is you welcome the guests and visitors with a smile as you may expect in a service oriented professional business environment. The location you work at is a award winning high rise tower in La Defense the Trinity Tower. But we also have vacancies in Levallois in a new to open location.
The locations are beautifull and high end service is a priority. In Trinity you are part of a team and like to meet and service the visitors.
Service is, and nothing less, what we – and you - stand for.
As the key part of an Industrious/ Welkin and Meraki Hospitality and welcoming team, you are responsible for providing a 5 star service to the our guests and visitors. Ensuring their experience visiting our building is a lasting one. Next to the welcoming area in our location we also service our guests with morning snacks coffee, tea or water, the best there is, because that is what and how we do things.
In the day to day management of our locations, you have a substantial role in reception services, managing meeting rooms bookings, secretarial services, and much more, in short, making sure the demands of our guests and visitors are rapidly and accurately met.
We expect that you will deliver a high quality service to our clients with a smile and that your voice is a colorfull one on the phone. Make people smile because your made their day.
As you are a key person in our Welcoming and Hospitality team, you will work together with the Operations Manager and the General Manager of the location.
Be the perfect host for our guests and visitors!
Opening and closing of centre with a smile
Telephone handling and make your voice last
Enquiry handling – Reservations for our services such as restaurant, fitness, offices, meeting rooms etc.
Welcoming Reception tasks among which:
Mail handling, postage and franking, faxes
Take action & follow-up in case of technical problems
Meeting room activities: reservation handling, setting up + cleaning up meeting rooms, taking care of coffee breaks.
Dealing with special requests from guests, like booking transport, tickets or hotel rooms.
Management by walking around: constantly taking care of standards - floor checks
Dealing with problems or complaints
You work as part of a team and you have a joint responsibility for overall guest satisfaction.
Number of positions: 3
What we offer
With experience and qualifications, you may be able to progress to Senior Host or General Manager.
At Welkin and Meraki we believe in passion and positive energy.
We offer you a vibrant and energetic work environment, where you get;
- A competitive salary
- 35H from Monday to Friday
- A mentor scheme when you start
- Personalized development support
- Regular feedback meetings
- A State-of-the-Art workspace
- Flat hierarchies, short decision paths
- Company events
- A career at an international start-up with lots of possibilities
You have a heart for hospitality!
Do not get stressed when it is busy
You are vibrant and love to be of service to our guests and visitors
Experience in reception services and or Horeca is a big plus!
Consistently perform on a high level
Able to communicate effectively and influence others positively.
Service minded is key
Strong administrative skills
Capable of taking initiative - Pro-active
Organised – set priorities
Calm and professional at all times
Good language skills;
For the French locations; French and English.
For the UK locations; English
For the Dutch locations: Dutch and English
For the Belgium locations: French, Dutch and English
Other languages are an asset
Basic knowledge of computer programs: Word, Excel, Outlook or google mail google docs
Languages required: English and French.
Working at a flexible office space of Welkin & Meraki is not just about staying busy or making money. It’s about creating your own happiness. Building your legacy by leaving something of yourself in your achievements. And it is about growth. This what Welkin & Meraki represents. We specialize in creating flexible office space where you can work, cowork and network. Not just with anybody, but with relevant people you can relate to – meeting people who can help you and your business grow. We offer all services in a five-star atmosphere, designed with the finest attention to detail, to inspire and encourage you. Please come in, grab a barista-made coffee, get connected and grow your business! Welcome to our 5 star flexible serviced office spaces.