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About me
"They say about me that I'm scenic: I'm only trying to make perfect everything I do."
I've been working in the events, tourism, communication and fashion world since I was 18: I love my job, I have always been a freelance and I live every day with passion and dedication.
Great proficiency in communication and public relations characterizes me, as also listening quality with customers and colleagues.
I've learned adaptability in my years of voluntary in Brazil and in Italy, and this feature always helps me in my work life. A great stress management characterizes me as well, and also the flexibility in time schedules and tasks.
I am able to work alone and in a team: I have a natural predisposition to take on the leadership if there’s no leader.
I love to share my vision and my modus operandi in order to make a good job.
My home is the world: travel, work, discover, learn. Originally from Turin (Italy), based in London since October, 2019 with the right to work and stay and always looking for something new to improve my skills also in other business areas. I am not scared about new experiences, that excites me.
Experience
16 years and 5 months
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Crew Member
MOXY London Stratford - London, United Kingdom
Host/HostessOctober 2020 - Now · 3 years and 6 monthsAfter the reopening with a new company, I’ve started again in my previous job place in London, with reduced staff and more tasks. Apart of what done before, I use to prepare breakfasts, work at the bar, organize the back of house, help maintenance with some periodic checks. I am increasing my professionality and preparation, learning new ways to work due to the Covid pandemic.
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Bartender and Waiter
Royal Standard Cocktail Bar and Restaurant - London, United Kingdom
BarSeptember 2020 - November 2020 · 3 monthsAfter a summer spent working as waiter and learning some bartending skills, I’ve decided to start to work in FB area and I learnt to work as bartender (I currently know recipes for 40 cocktails more or less) and continue to work as waitress with drinks and food, taking orders and receiving payments as well. The collaboration was paused because of the lockdown in the UK.
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Front Office Supervisor
MOXY London Stratford - London, United Kingdom
ReceptionOctober 2019 - September 2020 · 1 yearFollowing my previous experiences, I started work in Moxy (Marriott Group) the same day I've arrived in London. As an admin I organize reception work: check in, pre-allocation, members treatment, pre-payments, customer service via e-mail and on the OTA's. Training allows me to work in all the area of the hotel: housekeeping, maintinance, reception, bar, breakfast. Aknowledgement of Opera and Micros.
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Head Waiter
Soda Thanks - Santa Maria del Focallo, Italy
F&B serviceMay 2020 - July 2020 · 3 monthsFollowing my coming back to Italy due to the issues related to Covid 19, I choosed to go in Sicily to develop the communication of the restyling of the beach club Soda Thanks. I've done decorations, new menus and managed the social networks (Facebook, Instagram, Google and restaurant ones). In the meantime I created and managed the bar floor staff in order to improve the service also due to the new signature cocktail menu.
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Tour Leader
Freelancer - Turin, Italy
Travel GuideNovember 2011 - October 2019 · 8 yearsIn the last years I worked most as a tour leader, managing business groups all over Italy and Europe. My main tasks are: logistic coordination, staff management (shifts, tasks), delegation assistance in conventions (hotels, transfers, dinners), meetings secretariat.
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Event Hostess
Freelancer - Turin, Italy
Host/HostessApril 2009 - October 2019 · 10 years and 7 monthsI've started my job as hostess and tour leader and team leader in fairs, conventions, presentations, inaugurations, gala dinners, national and international meetings, promotional tours.
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Event Coordinator
Freelancer - Turin, Italy
EventNovember 2007 - October 2019 · 12 yearsAfter five years experience as model and hostess, since 2012 I've started the collaboration with fashion agencies and event planners as organizer and manager. My tasks are staff scouting and their management, communication (specially as Social Media Manager and creator of contents), back office and secretariat. The most important events that I've worked for were: conventions with international participants, business meetings, book presentations, private parties, promotional tours in supermarket and discos (Diageo Italia), inaugurations, sport competitions.
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Resident Manager
Alpitour World Hotels & Resorts S.p.a. - Porto Palo, Italy
ManagementMarch 2019 - September 2019 · 8 monthsAfter a wonderful season in 2018, Alpitour World Francorosso have decided to ask me again to work in the same resort as the Tour Operator Manager, coordinating with the Resort Manager. I started many weeks before the opening, coordinating all the works in order to open with new services. My tasks were also the same as the season before as the official representative and I managed airport traffic control (for Alpitour World customers), transfers, problems management in the hotel, report writing and contact with the headoffice in Milan and Turin, sell of excursions, accountability, collaboration and supervision of the animation team.
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Resident Manager
Alpitour World Hotels & Resorts S.p.a. - Porto Palo, Italy
ManagementMarch 2018 - September 2018 · 8 monthsAfter a season as a holiday representative in Dominican Republic, I became the Tour Operator Representative in Occidental Sicily for Francorosso (member of Alpitour World). My main tasks were: airport traffic control (for Alpitour World customers), transfers, problems management in the hotel, report writing and contact with the headoffice in Milan and Turin, sell of excursions, accountability, collaboration and supervision of the animation team.
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Operation Coordinator
Los Flamencos Aparthotel - La Altagracia, Dominican Republic
Room Division ManagementSeptember 2017 - May 2018 · 9 monthsIn order to continue developping my tourism professionality and to improve Spanish, after the experience as holidays assistant for a tour operator, I decided to remain in the Dominican Republic and started working in an Aparthotel, managing Italian market (sells, reservations, quotations, extra services, guest service, assistance), services (research, trading and management of excursions and its selling materials) and events (Christmas’Eve dinner, New Year’s Eve, Valentine’s Day and others). I worked also in marketing (brochures, cards, infobook, ads, photos), in reception, employees training and management assistance. This job ended in May because of my decision to continue travel and grow professionally.
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Model
Freelancer - Turin, Italy
EventDecember 2007 - May 2018 · 10 years and 6 monthsEverything started in 2008 as a model, in Italy, for the most important fashion designer, association and cosmetic brands (L'Oreal, Rover Hair) of my city.
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Brand Representative
Alpitour World Hotels & Resorts S.p.a. - La Altagracia, Dominican Republic
TourismMarch 2017 - November 2017 · 10 monthsAfter more or less ten years experience in the business events world, I started my first season as holiday representative in may, 2017. The Tour Operator I've worked for was Alpitour World (Brands: Francorosso, ViaggIdea, Alpitour and Karambola) in the Viva Wyndham Dominicus Palace and Beach resort. The reason why I choosed to join the tourism world is to learn something new, in the way to extend my professionalism. My tasks were: assistance to Italian customers in the hotel (rooms, transfers to and from the airport, special needs), sell of excursions, assistance in the airport, accountability, activities organization in collaboration with the animation team.
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Store Manager
IntrappolaTO - Genoa, Italy
RetailJuly 2015 - May 2017 · 1 year and 11 monthsI was the manager of all the inaugurations of the “escape rooms” with the brand “Intrappola.TO” in all over the Europe. I managed the “building” of the room with the local manager and the handcraft mans and all the staff training. I have been for one year also local manager for the Genoa Escape Room and I managed staff, economics, maintenance.
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Public Relations Trainee
Banca Carige - Genoa, Italy
Public RelationsFebruary 2015 - September 2015 · 8 monthsLooking for my job in Genoa, I worked also for six months in the external communication of Banca Carige (Italy) and my assignments were patronages and sponsorship, web site management, organizations of meetings. I've also helped, when they needed, the Events Office, in force of my experience.
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Event Organiser
Event's Way - Turin, Italy
EventApril 2014 - December 2014 · 9 monthsDuring the summer/autumn of 2014 I have worked as Tour Manager in a agency of events, managing two different tours: one was of “Amaro Lucano” (a typical italian after dinner drink) in the most important restaurant in South of Italy and one was about “Santal Brikkini” (kinds fruit juice) in the bigger supermarket in all over Italy. I managed staff, briefing, reports, contacts with restaurants and directors of supermarket.
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Host / Hostess
Del Cambio - Turin, Italy
Host/HostessApril 2014 - July 2014 · 4 monthsHostess of this famous Michelin starred restaurant in Turin. My main tasks were booking, welcoming and escorting guests to the restaurant tables.
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Secretary
Studio Mailander - Turin, Italy
Secretary / Executive AssistantJune 2012 - September 2012 · 4 monthsRecall activity of more than 2,000 offices in order to invite them to a conference concerning the tourism in Italy. I also managed the preparation of all the communication brochures for the event.
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Event Organiser
Piemonte Agency - Turin, Italy
EventApril 2011 - December 2011 · 9 monthsMy main tasks were to find, select and organize the stay of 22 key operator/buyer to the international event TOSM 2011. I also managed all the follow up operations. The research of those buyers has been made in collaboration with the Italian Chamber of Commerce in foreign countries and with the “ex” ICE offices.
Education
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Master in Social Media Management & Digital Marketing
Turin, Italy
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Publics and Politics Communication Degree
University of Turin - Turin, Italy
September 2012 - July 2014Fundamental subjects: public communication, politics, ICT, medias analysis, area and city marketing, tourism, news-making, visual studios. Degree Grade: 105/110.
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International Studies, Development and Cooperation Degree
University of Turin, Italy - Italy
September 2009 - July 2012Fundamental subjects: history, micro and macro economy, English, French, sociology, geography, sustainable development. Degree Grade: 99/110.
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Accountability High School Diploma
ITC Vera e Libera Arduino
September 2004 - July 2009Fundamental subjects: economy, accountability, commercial English, commercial French, commercial texts processing. Diploma Grade: 88/100.
Languages
5 languages
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Italian
Native or fluent
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Spanish
Full professional
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English
Full professional
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French
Full professional
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Portuguese
Limited working
Personal information
Nationalities
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Italian
Work Permits
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Italy
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United Kingdom
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European Union
Date of birth
January 07th 1990
Driving License
Yes
Skills
29 skills
- barmaid
- Bartending,waiter,barista
- Bar waiter
- Basic bartending
- Basic cocktail mixing
- Big events
- classic cocktails
- Club waiter
- Cocktails, barista
- Customer and guest care.
- Events
- Excellent guest relation
- Fine dinning waiter
- Front office reception
- Front Office reception/R
- Gestión de reservas
- Good problem solver
- Handle complain guest
- Head waiter
- Hosting events
- Hotel reception
- Love speaking to guests
- Mcrosoft word
- microsof office
- Miscrosoft excel
- Private events
- Public relation
- Special events
- Use opera
Additional Information
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