Arianna Penna

Arianna Penna

Crew Member at MOXY London Stratford
Lives in London, United Kingdom

Join Hosco and view Arianna's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

"They say about me that I'm scenic: I'm only trying to make perfect everything I do."
I've been working in the events, tourism, communication and fashion world since I was 18: I love my job, I have always been a freelance and I live every day with passion and dedication.
Great proficiency in communication and public relations characterizes me, as also listening quality with customers and colleagues.
I've learned adaptability in my years of voluntary in Brazil and in Italy, and this feature always helps me in my work life. A great stress management characterizes me as well, and also the flexibility in time schedules and tasks.
I am able to work alone and in a team: I have a natural predisposition to take on the leadership if there’s no leader.
I love to share my vision and my modus operandi in order to make a good job.
My home is the world: travel, work, discover, learn. Originally from Turin (Italy), based in London since October, 2019 with the right to work and stay and always looking for something new to improve my skills also in other business areas. I am not scared about new experiences, that excites me.

Experience

16 years and 5 months

  • Crew Member

    MOXY London Stratford - London, United Kingdom

    Host/Hostess
    October 2020 - Now · 3 years and 6 months

    After the reopening with a new company, I’ve started again in my previous job place in London, with reduced staff and more tasks. Apart of what done before, I use to prepare breakfasts, work at the bar, organize the back of house, help maintenance with some periodic checks. I am increasing my professionality and preparation, learning new ways to work due to the Covid pandemic.

  • Bartender and Waiter

    Royal Standard Cocktail Bar and Restaurant - London, United Kingdom

    Bar
    September 2020 - November 2020 · 3 months

    After a summer spent working as waiter and learning some bartending skills, I’ve decided to start to work in FB area and I learnt to work as bartender (I currently know recipes for 40 cocktails more or less) and continue to work as waitress with drinks and food, taking orders and receiving payments as well. The collaboration was paused because of the lockdown in the UK.

  • Front Office Supervisor

    MOXY London Stratford - London, United Kingdom

    Reception
    October 2019 - September 2020 · 1 year

    Following my previous experiences, I started work in Moxy (Marriott Group) the same day I've arrived in London. As an admin I organize reception work: check in, pre-allocation, members treatment, pre-payments, customer service via e-mail and on the OTA's. Training allows me to work in all the area of the hotel: housekeeping, maintinance, reception, bar, breakfast. Aknowledgement of Opera and Micros.

  • Head Waiter

    Soda Thanks - Santa Maria del Focallo, Italy

    F&B service
    May 2020 - July 2020 · 3 months

    Following my coming back to Italy due to the issues related to Covid 19, I choosed to go in Sicily to develop the communication of the restyling of the beach club Soda Thanks. I've done decorations, new menus and managed the social networks (Facebook, Instagram, Google and restaurant ones). In the meantime I created and managed the bar floor staff in order to improve the service also due to the new signature cocktail menu.

  • Tour Leader

    Freelancer - Turin, Italy

    Travel Guide
    November 2011 - October 2019 · 8 years

    In the last years I worked most as a tour leader, managing business groups all over Italy and Europe. My main tasks are: logistic coordination, staff management (shifts, tasks), delegation assistance in conventions (hotels, transfers, dinners), meetings secretariat.

  • Event Hostess

    Freelancer - Turin, Italy

    Host/Hostess
    April 2009 - October 2019 · 10 years and 7 months

    I've started my job as hostess and tour leader and team leader in fairs, conventions, presentations, inaugurations, gala dinners, national and international meetings, promotional tours.

  • Event Coordinator

    Freelancer - Turin, Italy

    Event
    November 2007 - October 2019 · 12 years

    After five years experience as model and hostess, since 2012 I've started the collaboration with fashion agencies and event planners as organizer and manager. My tasks are staff scouting and their management, communication (specially as Social Media Manager and creator of contents), back office and secretariat. The most important events that I've worked for were: conventions with international participants, business meetings, book presentations, private parties, promotional tours in supermarket and discos (Diageo Italia), inaugurations, sport competitions.

  • Resident Manager

    Alpitour World Hotels & Resorts S.p.a. - Porto Palo, Italy

    Management
    March 2019 - September 2019 · 8 months

    After a wonderful season in 2018, Alpitour World Francorosso have decided to ask me again to work in the same resort as the Tour Operator Manager, coordinating with the Resort Manager. I started many weeks before the opening, coordinating all the works in order to open with new services. My tasks were also the same as the season before as the official representative and I managed airport traffic control (for Alpitour World customers), transfers, problems management in the hotel, report writing and contact with the headoffice in Milan and Turin, sell of excursions, accountability, collaboration and supervision of the animation team.

  • Resident Manager

    Alpitour World Hotels & Resorts S.p.a. - Porto Palo, Italy

    Management
    March 2018 - September 2018 · 8 months

    After a season as a holiday representative in Dominican Republic, I became the Tour Operator Representative in Occidental Sicily for Francorosso (member of Alpitour World). My main tasks were: airport traffic control (for Alpitour World customers), transfers, problems management in the hotel, report writing and contact with the headoffice in Milan and Turin, sell of excursions, accountability, collaboration and supervision of the animation team.

  • Operation Coordinator

    Los Flamencos Aparthotel - La Altagracia, Dominican Republic

    Room Division Management
    September 2017 - May 2018 · 9 months

    In order to continue developping my tourism professionality and to improve Spanish, after the experience as holidays assistant for a tour operator, I decided to remain in the Dominican Republic and started working in an Aparthotel, managing Italian market (sells, reservations, quotations, extra services, guest service, assistance), services (research, trading and management of excursions and its selling materials) and events (Christmas’Eve dinner, New Year’s Eve, Valentine’s Day and others). I worked also in marketing (brochures, cards, infobook, ads, photos), in reception, employees training and management assistance. This job ended in May because of my decision to continue travel and grow professionally.

  • Model

    Freelancer - Turin, Italy

    Event
    December 2007 - May 2018 · 10 years and 6 months

    Everything started in 2008 as a model, in Italy, for the most important fashion designer, association and cosmetic brands (L'Oreal, Rover Hair) of my city.

  • Brand Representative

    Alpitour World Hotels & Resorts S.p.a. - La Altagracia, Dominican Republic

    Tourism
    March 2017 - November 2017 · 10 months

    After more or less ten years experience in the business events world, I started my first season as holiday representative in may, 2017. The Tour Operator I've worked for was Alpitour World (Brands: Francorosso, ViaggIdea, Alpitour and Karambola) in the Viva Wyndham Dominicus Palace and Beach resort. The reason why I choosed to join the tourism world is to learn something new, in the way to extend my professionalism. My tasks were: assistance to Italian customers in the hotel (rooms, transfers to and from the airport, special needs), sell of excursions, assistance in the airport, accountability, activities organization in collaboration with the animation team.

  • Store Manager

    IntrappolaTO - Genoa, Italy

    Retail
    July 2015 - May 2017 · 1 year and 11 months

    I was the manager of all the inaugurations of the “escape rooms” with the brand “Intrappola.TO” in all over the Europe. I managed the “building” of the room with the local manager and the handcraft mans and all the staff training. I have been for one year also local manager for the Genoa Escape Room and I managed staff, economics, maintenance.

  • Public Relations Trainee

    Banca Carige - Genoa, Italy

    Public Relations
    February 2015 - September 2015 · 8 months

    Looking for my job in Genoa, I worked also for six months in the external communication of Banca Carige (Italy) and my assignments were patronages and sponsorship, web site management, organizations of meetings. I've also helped, when they needed, the Events Office, in force of my experience.

  • Event Organiser

    Event's Way - Turin, Italy

    Event
    April 2014 - December 2014 · 9 months

    During the summer/autumn of 2014 I have worked as Tour Manager in a agency of events, managing two different tours: one was of “Amaro Lucano” (a typical italian after dinner drink) in the most important restaurant in South of Italy and one was about “Santal Brikkini” (kinds fruit juice) in the bigger supermarket in all over Italy. I managed staff, briefing, reports, contacts with restaurants and directors of supermarket.

  • Host / Hostess

    Del Cambio - Turin, Italy

    Host/Hostess
    April 2014 - July 2014 · 4 months

    Hostess of this famous Michelin starred restaurant in Turin. My main tasks were booking, welcoming and escorting guests to the restaurant tables.

  • Secretary

    Studio Mailander - Turin, Italy

    Secretary / Executive Assistant
    June 2012 - September 2012 · 4 months

    Recall activity of more than 2,000 offices in order to invite them to a conference concerning the tourism in Italy. I also managed the preparation of all the communication brochures for the event.

  • Event Organiser

    Piemonte Agency - Turin, Italy

    Event
    April 2011 - December 2011 · 9 months

    My main tasks were to find, select and organize the stay of 22 key operator/buyer to the international event TOSM 2011. I also managed all the follow up operations. The research of those buyers has been made in collaboration with the Italian Chamber of Commerce in foreign countries and with the “ex” ICE offices.

Education

  • Master in Social Media Management & Digital Marketing

    Turin, Italy

  • Publics and Politics Communication Degree

    University of Turin - Turin, Italy

    September 2012 - July 2014

    Fundamental subjects: public communication, politics, ICT, medias analysis, area and city marketing, tourism, news-making, visual studios. Degree Grade: 105/110.

  • International Studies, Development and Cooperation Degree

    University of Turin, Italy - Italy

    September 2009 - July 2012

    Fundamental subjects: history, micro and macro economy, English, French, sociology, geography, sustainable development. Degree Grade: 99/110.

  • Accountability High School Diploma

    ITC Vera e Libera Arduino

    September 2004 - July 2009

    Fundamental subjects: economy, accountability, commercial English, commercial French, commercial texts processing. Diploma Grade: 88/100.

Languages

5 languages

  • Italian

    Native or fluent

  • Spanish

    Full professional

  • English

    Full professional

  • French

    Full professional

  • Portuguese

    Limited working

Personal information

Nationalities

  • Italian

Work Permits

  • Italy

  • United Kingdom

  • European Union

Date of birth

January 07th 1990

Driving License

Yes

Skills

29 skills

  • barmaid
  • Bartending,waiter,barista
  • Bar waiter
  • Basic bartending
  • Basic cocktail mixing
  • Big events
  • classic cocktails
  • Club waiter
  • Cocktails, barista
  • Customer and guest care.
  • Events
  • Excellent guest relation
  • Fine dinning waiter
  • Front office reception
  • Front Office reception/R
  • Gestión de reservas
  • Good problem solver
  • Handle complain guest
  • Head waiter
  • Hosting events
  • Hotel reception
  • Love speaking to guests
  • Mcrosoft word
  • microsof office
  • Miscrosoft excel
  • Private events
  • Public relation
  • Special events
  • Use opera

Additional Information

1 information shared

  • www.ariannapenna.com

Connections
David Tutu
Sous chef at Edwardian Hotels London
Mustafa Shahab
Front of house manager at La reserve hotel in London
Sameh Moamen
Writer/director/producer at Egyptian film center
View 6 connections
Following
Onestaff • Leader staffing platform in Hospitality • Retail • Healthcare The Carlton Tower Jumeirah
The Carlton Tower Jumeirah
London, United Kingdom
The Royal Automobile Club
The Royal Automobile Club
London, United Kingdom
Other members
April Bunbury
London, United Kingdom
Raluca Motoc
London, United Kingdom
Michael Pereira
London, United Kingdom
Maria Isabella Premutico
London, United Kingdom
View more
Close
Update complete!

We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.

We’ve added the following information to your profile:

  • Current location
  • Profile summary
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
  • Date of birth
  • Driving License
  • Phone Number

Take a moment to look at your supercharged profile!

Close
Profile update error

We couldn’t update your profile using your CV.

We couldn’t update your profile. However, your CV has been saved.

There was an error uploading your CV.

Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.