Federica Marongiu

Federica Marongiu

Box Office Supervisor at Blue Martini Group
Lives in Dublin, Ireland

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About me

International Hospitality Management Graduate

About me :"I have excellent communication skills gained through my work experience and my experience abroad, I love interacting with guests and always try my best to accomodate their needs."

I speak English, Italian and Spanish.

Currently looking for full-time position as I just submitted my dissertation and waiting for the graduation ceremony.
Have a look at my CV and see if I am the one you are looking for!


6 years and 1 month

  • Box Office Supervisor

    Blue Martini Group - Dublin, Ireland

    October 2016 - Now · 6 years and 1 month

    I have been working for for years every winter season with the event company Blue Martini Group at the ice skating rink: Dundrum on Ice. I gained customer skills, communication skills, the ability to work in a team but also to be independent and make decisions, especially when dealing with issues.

  • Front Office Receptionist

    Aemilia Hotel & Savhotel - Bologna, Italy

    February 2019 - August 2019 · 7 months

    I worked as an intern in the Front Office Department. My main duties were checking in and out guests, work with the PMS such as Protel and constantly working with the booking and conference department. My duty was also to work as a concierge and advice on restaurants, tours and transportation in Bologna and its surrounding areas. I developed excellent customer skills and confidence to work within a four-star hotel environment. Moreover, I became more confident in decision making as I was responsible to take bookings, make quotes and small contracts.

  • Restaurant Hostess

    The Shelbourne Dublin, A Renaissance Hotel - Dublin, Ireland

    October 2017 - January 2018 · 4 months

    Taking care of the bookings and special requests. Allocating tables by using the programme Open Table. Greetings customers nd leading them to tables. Accomodating customer needs and taking care of complaints. Confirming bookings by phone calling and emailing guests.


  • Hospitality Management

    Universidad de Huelva - Huelva, Spain

    February 2018 - July 2018

    Exchange student - Erasmus+ programme

  • Erasmus+ Programme

    Universidad de Huelva (Huelva, Spain)

    February 2018 - July 2019

  • International Hospitality Management

    Technological University Dublin (TU Dublin) [ HSD ] - Dublin, Ireland

    September 2016 - May 2020

  • BSc (Hons) International Hospitality Management

    Technological University Dublin (Dublin, Ireland)

    September 2016 - May 2020


3 languages

  • English

    Native or fluent

  • Italian

    Native or fluent

  • Spanish

    Full professional

Personal information


  • Italian

Date of birth

February 22nd 1995

Driving License



8 skills

  • excellent customer service
  • Good communicator
  • Good team work
  • High attention to detail
  • Multi languages
  • use open table
  • Use opera
  • Work under presure
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