Ruva Manhombo

Ruva Manhombo

Sales & Marketing Coordinator at The American Campus
Lives in London, United Kingdom

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About me

Agile, self-motivated, results-orientated marketer, with a background in the Higher Education & Tourism Industries. A keen interest & understanding of digital marketing, brand awareness and content creation, across platforms such as Instagram, Facebook & Twitter. A demonstrated history in providing integrated business & marketing solutions to diverse clients globally, including high valued individuals & fast growing, start-up organizations. Equipped with a record of success in managing paid advertising through social media platforms, including creating multiple Facebook/Instagram Ad Campaigns that generated $18k revenues in leads for Sub-Saharan Africa. Excellent content creation & communication ability, complemented by an adaptable writing style, for the relevant audience and platform. An independent thinker, with strong collaboration skills coupled with an analytical and solutions orientated approach. Seeking an opportunity to add value into the creative process within an inclusive, digital marketing team or within an integrated comms environment.

Experience

4 years and 10 months

  • Sales & Marketing Coordinator

    The American Campus - Mauritius

    Marketing
    March 2021 - September 2021 · 8 months

    - Re-designed the company’s website to assist in the rebranding of the company including all the written content. - Formalised recruitment efforts designed to increase student enrolment. - Designed local and international digital advertising campaigns. - Helped to integrate promotional and branding information into the company’s print and digital footprints. - Generated leads in existing markets through social media and online webinar events while maintaining the university’s email account to ensure all leads were pursued. - Built, executed, and further analyzed the digital marketing plan with paid/organic social media content, video campaigns and various digital materials for the university. - Managed the online presence / digital assets, including website development (landing pages, mini sites) and worked with consultants for SEO optimization. - Turned community relationships and new partnerships into long lasting, thousand-dollar deals/sponsors. - Maintained optimal productivity for the marketing team with data report building, calendar optimisation, company communications, & budget management (strong computer proficiency, detail orientated) - Utilised networks to conduct master’s dissertation on the Perception of students on work and studies amidst the global COVID-19 pandemic.

  • Sales & Marketing Agent

    Northcliq - Mauritius

    Sales
    July 2020 - January 2021 · 7 months

    - Upgraded the company’s key KPI’s and success metrics to drive business success. - Conducted market research to find answers about customer requirements, habits, and trends. - Planned and executed initiatives to reach the target audience through appropriate channels, specifically SMS and email marketing campaigns and social media. - Completed professional presentations and monthly reports, designed a social media calendar to implement across social media platforms.

  • NPO Volunteer

    Humanity First - Mauritius

    Administration
    July 2020 - January 2021 · 7 months

    - Volunteer & part of a selfless team that helped to assist in disaster and Covid-19 relief. - Planned and coordinate a global telethon fundraising event for Humanity First in conjunction with Humanity First USA, UK & Germany.

  • Reservations Sales Agent

    Maradiva Villas Resort & Spa - Flic en Flac, Mauritius

    Reservations
    June 2019 - November 2019 · 6 months

    - Processed all reservations, amendments and cancellations made by phone, fax, email, website and GDS accurately, in line with the hotel’s standards. - Assisted the Director of Revenue with sales and analytics through weekly updates of forecast and budget reports. - Maximised revenue day to day by selling rooms. - Ensured accuracy of all payment arrangements associated with a guest booking. - Resolved discrepancies on rates, reservation details, complaints in absence of senior management. - Updated validity of rates, inclusions and special offers for corporate travellers and travel agency accounts.

  • Guest Relations Intern

    Maradiva Villas Resort & Spa - Flic en Flac, Mauritius

    Guest Relations
    April 2019 - June 2019 · 3 months

    - Greeting arriving guests, doing check-in, assigning rooms, preparing keys, and collecting guest payment and billing information. - Answering guest requests for assistance & coordinating with housekeeping, bellmen, staff, and management.

  • Food and Beverage Coordinator Trainee

    Le Suffren Hotel & Marina - Port Louis, Mauritius

    F&B Management
    July 2018 - October 2018 · 4 months

    - Assisting the manager in successfully running the daily operations for two full-service outlets. - Responsible for all team member reviews, payroll, human resources, scheduling, and interviews.

  • Food and Beverage Intern

    Palazzo Versace Dubai - Dubai, United Arab Emirates

    F&B service
    March 2016 - March 2017 · 1 year and 2 months

    - Featured in the Architectural Digest Magazine 2017 as a model for the hotel alongside Donatella Versace. - Collaborated with management to provide creative menu adjustments & outstanding service in line with the industry trends.

  • Housekeeping Coordinator Trainee

    Crowne Plaza - The Rosebank Hotel - Johannesburg, South Africa

    Room Division Management
    September 2015 - January 2016 · 5 months

  • Front Office Receptionist Trainee

    Crowne Plaza Johannesburg - The Rosebank Hotel - Johannesburg, South Africa

    Reception
    June 2015 - September 2015 · 4 months

  • Banqueting Coordinator, F&B Trainee

    Crowne Plaza Johannesburg - The Rosebank Hotel - Johannesburg, South Africa

    Event
    March 2015 - June 2015 · 5 months

  • Food and Beverage Trainee

    Oude Werf Hotel Stellenbosch - Stellenbosch, South Africa

    F&B service
    July 2014 - September 2014 · 3 months

  • Housekeeping Trainee

    Oude Werf Hotel Stellenbosch - Stellenbosch, South Africa

    Housekeeping
    May 2014 - July 2014 · 3 months

  • Front Office Receptionist Trainee

    Oude Werf Hotel Stellenbosch - Stellenbosch, South Africa

    Reception
    March 2014 - April 2014 · 3 months

Education

  • Master of Business Administration

    Vatel Quatre Bornes (Mauritius) - Quatre Bornes, Mauritius

    October 2019 - October 2021

  • Bachelor Degree in International Hotel Management

    Vatel Quatre Bornes (Mauritius) - Quatre Bornes, Mauritius

    October 2018 - October 2019

    Postgraduate conversion from Diploma to Degree in International Hotel Management.

  • Diploma in International Hotel Management

    The Private Hotel School - Stellenbosch, Cape Town, South Africa

    April 2013 - April 2016

Languages

4 languages

  • English

    Native or fluent

  • Shona

    Native or fluent

  • French

    Limited working

  • Mandarin

    Notions

Personal information

Nationalities

  • Zimbabwean

Date of birth

March 04th 1994

Driving License

Yes

Skills

22 skills

  • Adobe Dreamweaver
  • Adobe Photoshop CS
  • Amadeus
  • Canva
  • CRM
  • Customer acquisition
  • E-commerce
  • Email marketing
  • facebook analytics
  • Human Resources Planning
  • Lead Generation
  • Microsoft Office
  • Opera Micros Fidelio
  • Opera Property Management
  • Product Life Cycles
  • Sales and Marketing
  • SEO
  • Social Media Marketing
  • Team Management
  • Website design
  • Wordpress
  • Yield-management
Connections
ARVIND PANCHAL
Network & Security Administrator & Cybersecurity Advisor & Ethical Hacker at Wafra Group of Compaines
Ricardo Kathan
HR Director at Mauritian Chef's Association
Azia Thierry
Serveur at Restaurant LAGON 1
View 5 connections
Following
Selected Jobs
Selected Jobs
Barcelona, Spain
Marriott Int.
Marriott Int.
Cork, Ireland
EF Education
EF Education
Lucerne, Switzerland
Other members
Yeshna Bunwaree
Marbella, Spain
Paul Van Frank
London, United Kingdom
Aurélie Marie
Quatre Bornes, Mauritius
Druv Cheetamun
Quatre Bornes, Mauritius
View more
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