Sophie Kelly

Sophie Kelly

Front Desk Receptionist at BrookLodge Hotel & Macreddin Village
Lives in Dublin, Ireland

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About me

I’ve a passion for working in hospitality, there’s nothing better than the feeling you receive from putting all your best into meeting your customers needs and expectations.

Experience

8 years and 11 months

  • Front Desk Receptionist

    BrookLodge Hotel & Macreddin Village - Aughrim, Ireland

    Reception
    August 2017 - Now · 6 years and 8 months

  • Food and Beverage Assistant

    The Shelbourne Dublin, A Renaissance Hotel - Dublin, Ireland

    F&B Management
    October 2017 - January 2018 · 4 months

    Taking part in seasonal work during a busy Christmas period. Getting an opportunity to work in a five star hotel with so much glamour and history as The Shelbourne. Taking part in many tasks that help the running of the shift from collecting glasses, folding napkins, polishing cutlery and assisting customer needs.

  • Food & Beverage Worker

    Irish Popcorn Company - Glendalough, Ireland

    F&B service
    April 2016 - November 2017 · 1 year and 8 months

    Taking on a catering role in a very busy tourist destination known as Glendalough. Having to deal with challenges of changing roles on a day to day basis, for example making hot food to making and serving barista coffee changing to operating till system handling cash payments and banking at the end of the day to calculate overall sales. Building up social and organisational skills in order to deal with task and objectives that needed to be met. Learning to predict level of sales on a given day to match the with appropriate level of stock. Using intuitive to come up with new food ideas/marketing ideas in order to gross customer attention and revenue

  • Waitress/Bar Attendant/ Kitchen Porter/ Housekeeper

    Jacobs Well - Rathdrum, Ireland

    Steward
    March 2015 - December 2015 · 11 months

    Starting off as a seasonal worker in local pub/restaurant/b&b getting a first hand insight to the running of a small scale hospitality service. Being trained in many different departments to get knowledge of the day to day running of a business, taking on roles such as housekeeping, waitress, kitchen porter and bar attendant on any given day depending on how busy it was. Learning new ways to broaden my communication skills as well as my organisational skills.

Education

Languages

2 languages

  • English

    Native or fluent

  • Irish

    Professional working

Personal information

Nationalities

  • British

  • Irish

Work Permits

  • Canada

  • Ireland

Date of birth

September 08th 1996

Driving License

Yes

Skills

16 skills

  • Booking Reservations
  • Front Desk-Reception
  • Good communicator
  • Good time manager
  • Hard Worker
  • Hotel Booking
  • Hotel Marketing
  • Idea Generator
  • Intuitive
  • Opportunist
  • Professionalism
  • Professional work ethic
  • Strong leadership
  • Strong negotiator
  • Teamwork
  • Well organised
Connections
Farid Akan
commi 2 at IHG
Binay Kumar
Housekeeping executive at Fairfield by Marriott
Following
Mandarin Oriental Jumeira, Dubai
Mandarin Oriental Jumeira, Dubai
Dubai, United Arab Emirates
Yummy Jobs
Yummy Jobs
London, United Kingdom
Fairmont Château Lake Louise
Other members
Federica Marongiu
Dublin, Ireland
Amy Costello
Dublin, Ireland
Winnie Kouogum
Dublin, Ireland
Jack Bartels
Dublin, Ireland
Jennifer Creegan
Dublin, Ireland
View more
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