Sales Assistant – ERESGeneral ObjectivesYour role is to offer clients a unique and memorable experience in order to maximise sales and to establish long term relationships, in accordance with the standards and the image of Eres.
You also participate in the operational running of the boutique and you are a support when your Store Manager is absent.
ResponsibilitiesBecause of your position as Sales Assistant, your responsibilities include, but are not limited to the following areas:
- Represent the image of Eres by always complying with the standards set by the Boutique Management, and to accompany the team in this effort:
- Make sure to always maintain an impeccable look
- Ensure a perfect welcome and a quality of service worthy of a luxury environment
- Master and observe the Eres Art of Sale techniques
- Have perfect knowledge of Eres, of the collections and the stocks
- Share your expertise with the customers and with the teams
- Contribute to the achievement of the objectives of your boutique by making exceptional sales:
- Know and follow the KPIs, be able to present and to explain them to the other Sales Assistants
- Develop and work with the customer database
- Support the other Sales Assistants, take over during conflict situations and be able to find appropriate solutions
- Support your Store Manager in the operational management of the boutique and in the coaching of the sales team:
- Possibly coordinate the work of the sales team in partnership with the Store Manager (rota and working time coordination, management of priorities) and ensure a pleasant atmosphere in the boutique
- Train the seasonal Sales Assistants and the new starters
- Coordinate the boutique operational management (reception of good, stock management and reorders)
- Master the complete management of the cash desk and the associated operations
- Consistently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms
- Open/close the boutique
Line ManagerStore Manager/Assistant Store Manager
If the above opportunity excites you, we would be delighted to hear from you.