F&B Supervisor Oasis Pool
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F&B Supervisor Oasis Pool

Belmond Hotels

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F&B Supervisor Oasis Pool

Sobre el trabajo

Mount Nelson Hotel is looking for an F&B Supervisor to assist at the Oasis pool for season. This is an excellent opportunity to work with a driven and passionate team focused on providing an incomparable experience to our guests.


Main duties include:

  • Assist in the managing of F&B departments as required, ensuring the smooth running of the events of F&B outlet/s, taking full advantage to maximize revenue potential and ensure guest satisfaction, in compliance with the company policies and procedures.
  • Assist in all F&B outlets as and when required.
  • Communicate with guests on a regular basis throughout service, with other employees, and/or departments to ensure guest needs are met.
  • Anticipate guests’ needs, respond promptly, acknowledge all guests and resolve complaints, ensuring guest satisfaction.
  • Responsible for overseeing food preparations and the timely delivery of food and drink orders.
  • Oversee all front and back of the house outlet operations and act as the contact point between front of the house and back of the bouse staff.
  • Ensure that front of house and back of house areas (including preparation, service areas and stores) are kept clean and items are correctly stored.
  • Manage the service staff by ensuring the smooth running of the pool areas and that duties are carried out in a professional and timeous manner.
  • Assist with stock counts as and when required.
  • Operate POS (point of sale) and maintain security of the system.
  • Monitoring and controlling of various operating equipment, standards and inventories.
  • Monitoring and controlling food and beverage stock

Requirements

  • Diploma / Degree from a reputable hotel school -advantageous.
  • Must have 2 years F&B supervisory management experience in a luxury hotel or resort environment.
  • Good communication and interpersonal skills.
  • Knowledge of silverware – advantageous.
  • Good food and beverage product knowledge.
  • Working knowledge of general restaurant operations and food and beverage service.
  • A strong grasp of operational systems and computer literacy in Microsoft Excel and Word.

Benefits


Internal Belmond discounts

Loyalty and recognition rewards programme

Employee Assistance Programme

On going Learning and Development opportunities

Regular community, social and staff welfare events

Cerrada

F&B Supervisor Oasis Pool

Cape Town, Sudáfrica

A tiempo completo, Indefinido

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