Belmond Hotels
Publicada
Overnight Supervisor (full-time)
Sobre el trabajo
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows dot the lush, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today’s luxury-seeking guest.
This polished individual will act as Manager on Duty in absence of senior management. Responsibilities include checking in/out guests in an efficient and friendly manner, ensuring complete guest satisfaction; settling bills accurately through credit card or cash transactions; resolving customer complaints; handling all special requests and guest interactions with utmost professionalism and empathy; and reconciling all transactions at the close of each shift.
Requirements
This position requires a minimum of two years of previous supervisory or management front office experience, preferably in a luxury hotel setting. The successful candidate will have consistency of service to ensure guest expectations are met or exceeded and be able to maintain a positive work environment. Proficiency with math calculations is essential and fluency in a second language is a plus. A college degree and Opera software knowledge are strongly preferred.
Benefits
Our Benefits Package includes:
- Competitive Wages
- FREE Employee Meals
- Health Insurance, Life Insurance & other Supplemental lnsurance
- 401(k) Retirement Savings (Employer Match)
- Paid Time Off
- Employee Assistance Program
- Boutique, Spa Treatment, and Food & Beverage Discounts
- Other complimentary and discounted accommodations within Belmond
- Departamento: Otros
Overnight Supervisor (full-time)
Santa Barbara, CA, Estados Unidos
A tiempo completo, Indefinido
Fecha de inicio:
Fecha limite de comienzo: