Pool Host (May start)
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Pool Host (May start)

Four Seasons



Pool Host (May start)

Sobre el trabajo

Division: Food & Beverage

Department: Pool and Recreation

Job Title: Pool Host

Reports To: Pool Manager

Be ready for a warm Canadian experience! At Four Seasons Resort Whistler, we fill guest’s days with exhilarating adventures on Whistler and Blackcomb mountains and Employee days with happiness and thrilling working experience. We aim not only to be the best Resort to stay in Canada but also the greatest place to work! We offer 273 newly refurbished elegant guest rooms and suites; a luxury Spa and a top rated Restaurant and Bar, Braidwood & Sidecut that is ranked in the top ten Best Restaurant Bars for the Americas by Tales of the Cocktail Spirited Awards


  • Set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the pool deck
  • Open the pool for business at the prescribed time each shift
  • Inspect the cleanliness of each section of the pool and make necessary improvements as well as check each lounge prior to opening to ensure its proper set
  • Inspect every menu and list to ensure their condition and appearance
  • Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day
  • Assign seating taking into account service standards
  • Know the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity
  • Maintain a station chart and cover count for the restaurant
  • Ensure you conform to the standards of service and personally ensure each guest receives the highest quality of service
  • Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture
  • Handle guests without reservations or those waiting for others to join them
  • Handle lost and found items
  • Seat reservations promptly at a lounge pre-set for the number in the party
  • Address guests by name whenever possible
  • Address a guest dissatisfaction immediately and inform the manager of the action taken
  • Answer telephones according to Four Seasons' standards and take reservations or provide information regarding the restaurant or any other hotel service
  • Anticipate the needs of guests while scanning the pool constantly
  • Respond properly in any hotel emergency or safety situation
  • Perform other tasks or projects as assigned by hotel management and staff

Preferred Qualifications and Skills

•             6 months to 1 year previous food and beverage experience

•             Fluent English (written, spoken and reading)

•             Experience in an administration role preferred OR strong knowledge of computer systems

•             Strong commitment to service

Learn more about what it is like to work at Four Seasons – Visit us at:


We look forward to receiving your application!


Pool Host (May start)

Whistler, Canadá

A tiempo completo, Indefinido

Fecha de inicio:

Fecha limite de comienzo:

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