Assistant Director, Managed - RMCC, Americas
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Assistant Director, Managed - RMCC, Americas




Assistant Director, Managed - RMCC, Americas

Sobre el trabajo

*** The location for this position is virtual/remote ***

The Revenue Management Consolidated Center (RMCC) offers owned, managed, and franchise hotels world-class revenue management talent and tools. The team is responsible for helping hotels consistently grow market share and outperform our competitors.

What will I be doing?
Do you love driving performance, developing relationships, and leading a team? As the Assistant Director, RMCC, you will supervise a team of Revenue Managers and/or Managers and direct additional projects that support the RMCC-Americas objectives. You will accomplish this by developing the Managers and Revenue Managers, providing feedback and corrective action on hotel performance, communicating RMCC information to the workgroup, and directing additional RMCC projects. This position will report to the Director, RMCC Americas.

You will work with Revenue Managers, Revenue Analysts, Directors, and corporate support staff.

More specifically, you will:

  • Lead the development of direct reports in your workgroup by providing direction and offering feedback on the performance of their duties, as well as staffing activities. You will serve as a resource, with continuing efforts to streamline processes; fine-tune efficiencies; and assist others in developing their revenue management skills. This position assesses actual hotel performance for hotels in the workgroup to determine if hotels are on target to reach goals, taking corrective action with Revenue Managers where needed.
  • Influence your team to accomplish the organization’s mission, goals, and objectives through motivation, communication, group dynamics, and leadership. You will lead project teams to achieve department initiatives and goals, as well as coordinate resources and collaboration across departments.
  • Ensure communication from the RMCC VP and Directors is accurately implemented; distribute, coordinate, and communicate information, strategies, new programs, and assignments to direct reports and the hotels they support; and lead the cross-functional links between the hotel management teams, the RMCC, and support team.

What are we looking for?
We believe the success in this role will demonstrate itself through the following attributes and skills:

  • Effective written, verbal communication, and presentation skills
  • Excellent interpersonal skills that build trust and instill confidence in order to empower and influence others
  • Ability to take initiative to identify, prioritize and implement all elements required for the team to fulfill responsibilities
  • Ability to direct collaborative efforts of the team and act in an objective manner to solve problems
  • Ability to develop and train indirect reports and other team members
  • Discretion and confidentiality regarding critical information

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  • High School diploma/GED
  • Two (2) years working in Revenue Management and in a supervisory role
  • Experience handling hotel rates and inventory
  • Strong project management familiarity
  • High proficiency with MS Excel, Word, PowerPoint, and Outlook
  • Proficient in Revenue Management systems, hotel property management systems, and industry-related reports

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • BA/BS Bachelor’s Degree in Hospitality, Business Administration, Finance, Economics or equivalent OR three (3) years of Analytical experience within the Revenue Management, Data Management, Reservations, or Front Office Operations field
  • •    MA/MS/MBA Master's Degree in Finance, Business Administration, or Economics OR three (3) years of Hotel experience at a Manager and/or Director level with budget control experience
  • •    Knowledge of our company's revenue systems
  • •    Multiple hotel Revenue Management experience
  • •    Experience forecasting hotel room revenue weekly and monthly

What is it like working for Hilton?

The future of hospitality is bright at Hilton : a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. The salary for this role varies by applicable and specialized experience and location (Colorado applicants: Please click here for additional information.). Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.


Assistant Director, Managed - RMCC, Americas

Addison, TX, United States

A tiempo completo, Indefinido

Fecha de inicio:Lo antes posible

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