Concierge Front Desk Agent - Hilton Anatole
Este puesto ya no está disponible, pero hay más Recepción ofertas
Concierge Front Desk Agent - Hilton Anatole

Hilton

Publicada

Cerrada

Concierge Front Desk Agent - Hilton Anatole

Sobre el trabajo



Hilton has been named the 2019 #1 place to work for by Fortune Magazine. We are the BEST hospitality company to work for! Your next great job awaits you. Join a fun, energetic, customer-serviced-focused team at the Hilton Anatole!

The Hilton Anatole is a prestigious, landmark hotel near Downtown Dallas, celebrating its 40th anniversary. Located in the Market Center and Design District it is just 5 minutes from Uptown and Downtown Dallas.

The Front Desk team is searching for an outgoing experienced Concierge/Front Desk Agent who will be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability.  The ideal candidate will have prior concierge experience and be excited to perform the front desk agent role for which there will be an extensive training program..  Successful candidates will have open availability to work between the hours of 7am-11:30pm Monday through Sunday.  Actual schedules will be made during these times so if you can work during those hours, you will not have any issues with the posted schedule.  

What will I be doing?

As a Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards:

  • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
  • Process and deliver messages for guests
  • Retrieve mail, small packages and facsimiles for guests as requested
  • Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
  • Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Register VIP guests, as needed
  • Promote Company marketing programs and distribute printed materials, as needed


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

Cerrada

Concierge Front Desk Agent - Hilton Anatole

Dallas, TX, Estados Unidos

A tiempo completo, Indefinido

Fecha de inicio:

Fecha limite de comienzo:

¿Buscas algo diferente? Mira trabajos similares