Group Rooms Coordinator - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton
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Group Rooms Coordinator - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Hilton

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Group Rooms Coordinator - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Sobre el trabajo



The beautiful  Diplomat  Beach Resort Hollywood, Curio Collection by Hilton is seeking a Group Rooms Coordinator to join their team! This 1000-room oceanfront resort is a beautiful getaway with two beachside pools, a Dip & Slide splash pad for kids, and 1,000 linear feet of alabaster beach offering stunning views, delicious dining options, and endless sunshine to guests! As a Group Rooms Coordinator, you would be responsible for processing group rooming and reservation information in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Ideal candidates for this position will have knowledge of Hilton reservation systems, the ability to multi-task with attention to detail and could perform the role with minimal supervision. This is a full-time role that has an hourly wage of $18 per hour!

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel
  • Access to your pay when you need it through DailyPay
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
  • Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Flexible shifts and days off
  • Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
  • Mental health resources including free counseling through our Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • 401K plan and company match to help save for your retirement 


*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Group Rooms Coordinator, you would be responsible for processing group reservation information in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Acts as the primary point of contact for client rooming needs for definite group business
  • Responsible for all the building of room blocks, as well as the input of all rooming lists
  • Handles all special reservation requests for individuals and groups.
  • Processes group reservation request calls and emails as appropriate, assists internal and external customers
  • Provides clerical support and assistance to management
  • Demonstrates a strong knowledge of the Microsoft Office suite, with an emphasis on Microsoft Excel
  • Utilizes several Hilton systems including OnQ PM, ONQ RNI and Delphi FDC
  • Multi-task and prioritize tasks as needed, special projects as needed




What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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Group Rooms Coordinator - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Hollywood, FL, Estados Unidos

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