Night Auditor/Front Desk Agent (Overnight Shift) - Hilton Des Moines Downtown
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Night Auditor/Front Desk Agent (Overnight Shift) - Hilton Des Moines Downtown

Hilton

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Night Auditor/Front Desk Agent (Overnight Shift) - Hilton Des Moines Downtown

Sobre el trabajo

**$18.00/hour, Insurance at 90 Days, PTO, 401(k) with Match, Free Parking & more!**


What will I be doing?

As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. This person completes these duties during the overnight shift while providing customer service at the Hotel Front Desk.  Specifically, you would be responsible for performing the following tasks to the highest standards:

 

  • Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage.
  • Ensure credit card system reconciles to daily transaction lists.
  • Performs Front Desk duties such as checking guests in/out of the hotel and responds to guests inquiries and questions.  
  • Works closely with other departments to maintain excellent service levels during the overnight shift. 
  • Performs other duties as assigned. 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll, etc.
  • Ability to access and accurately input information into a computer using Excel software and other various software programs.
  • Basic mathematical and calculator skills to prepare mathematical calculations without error.
  • Office machines: operate calculator/10-key by touch, copier, fax, telephone.
  • Must possess the ability to post and balance large amounts of charges efficiently and accurately.
  • Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work.
  • Maintain an open line of communication between guests, team members and management.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent required

EXPERIENCE

Some work experience in related field preferred.

 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

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Night Auditor/Front Desk Agent (Overnight Shift) - Hilton Des Moines Downtown

Des Moines, IA, Estados Unidos

A tiempo completo, Indefinido

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