Senior Director, Global Lead Payroll
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Senior Director, Global Lead Payroll

Hilton

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Cerrada

Senior Director, Global Lead Payroll

Sobre el trabajo



***This role can be Remote***

Our Global HR team partners with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members.

What will I be doing?
As the Senior Director, Global Lead Payroll you will be responsible for the leadership and oversight of the end-to-end process for remuneration and related taxes for team members in the US and UK including corporate locations and 300+ owned and managed properties. Reporting to the Vice President, Global Workforce Innovation and Optimization, you will be a key senior leader within the Human Resources (HR) organization and will collaborate closely with other HR Global Leads. You will also be a strategic partner to Hilton Accounting & Finance Services (HAFS), Compensation & Benefits, Shared Service Leadership, and Hotel Operations (HR). A key focus will be the appropriate governance and implementation of compensation plans, including executive compensation, ensuring they are robust and able to deliver against the demands of the business. The team will count on your judgment and business insight to lead transformation initiatives, as well as our outsourced activities, to drive an environment of continuous improvement and standardization in a global, cross-functional organization.

More specifically, you will:

  • Establish strategic direction, goals, and key initiatives within the global Payroll department based on Hilton’s vision and values.
  • Provide leadership over end-to-end payroll processing performed by both outsourced/3rd party vendors and CoE for over 80,000 team members supporting multiple hotel and corporate operations in both the US and the UK, including union team members (US only).
  • Oversight of pension and benefit administration, and any associated regulatory reporting requirements; along with a working knowledge of 401K plans.
  • Lead change management across the team and actively engage other teams to support cross-functional changes to processes and new ways of working.
  • Lead payroll transformation initiatives in both the US and the UK to ensure successful implementation.
  • Advance the future of payroll through programs such as earned wage access, digitized tipping, and the tenants of the gig economy.
  • Manage initiatives to drive continuous improvement in payroll processing, payroll system configurations, and the control environment, to ensure payroll calculations are both timely and accurate (according to the Department of Labor and other regulatory agencies and jurisdictions in the U.S. and U.K. as well as Union CBA’s).
  • Ensure accuracy and timeliness in all tax compliance reporting matters for the Internal Revenue Service (IRS) and Her Majesties Revenue and Customs (HMRC).
  • Lead and enhance the control environment across all Hire to Retire (HTR) processes, while ensuring compliance with SOX.
  • Provide senior management, hotels, operations, and corporate departments with problem resolutions and project management expertise related to Payroll.
  • Develop performance measurements and benchmarks to drive improvement across all payroll streams in both the CoE (Memphis and Glasgow), Shared Service environment (Hyderabad), and third-party providers ADP (US).
  • Hire, lead, and evaluate payroll team members; develop employees through training and knowledge sharing, and establish work priorities in order to achieve management objectives.
  • Align and collaborate with key partners (e.g. customers, business leaders, management, project teams, etc.) on the direction of global processes.
  • Understand the current high-level technology environment of cloud-based Human Resources and Payroll systems, and third-party provider opportunities.
  • Provide input to evaluations of potential systems and/or upgrades, whether in-house or outsourcing service provider systems, based on the current state understanding and future-state strategy.
  • Evaluate the effectiveness of current processes and recommend actions to improve efficiency such as finding opportunities to automate, eliminate non-value-add work, convert or modify systems, and/or work with third-party service providers.
  • Coordinate with third-party service providers (outsourcing provider, payroll providers, auditors, valuation specialists, software vendors) to ensure all necessary information is compiled and reviewed; liaise with service provider leadership to resolve escalated issues.
  • Work with accounting groups to ensure payroll information is accurately reflected in financial books and records.


What are we looking for?
We are looking for accomplished Payroll leaders who are accustomed to problem-solving and proactive about creating lasting solutions!

Further, we believe the success in this role will demonstrate itself through the following attributes and skills:

  • Leaders, who are comfortable with mentorship, providing performance feedback to reports, and communicating areas for improvement
  • Collaborative and organized leaders who lead by example and provide dynamic trainings for their team, both in the reporting and compliance functions
  • Interpersonal communicators, who will positively influence Hilton’s partners and vendors, and communicate effectively at all levels, including hotels and owners
  • Self-starters, who take initiative in implementing goals, operate with a cool head under time constraints, and possess the adaptability to change
  • Accountable individuals, who have a deep understanding of project management, and excel in meeting deadlines, communicating results, and recommending improvements
  • Strategic problem solvers with the ability to formulate effective goals, objectives, and priorities with a long-term perspective


To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  • Seven (7) years of Payroll experience
  • Five (5) years of people leadership experience
  • Experience working in a global, multi-site Payroll organization
  • Strong understanding of payroll laws and regulations
  • Financial and operational analytical skills (operational analysis)
  • Experience handling multiple vendor relationships, developing presentations, and presenting effectively to all levels of the company
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and cloud-based payroll systems such as Oracle Cloud and/or PeopleSoft
  • 35%+ travel availability as needed to support CoE teams based in Memphis (US) and Glasgow (UK), and Shared Service teams in Wilkes Barre (US) and Hyderabad (India)


It would be useful in this position for you to demonstrate the following capabilities and distinctions:

  • BA/BS Bachelor's Degree
  • MA/MS Master’s Degree is a plus
  • Certified Payroll Professional (CPP) or equivalent professional qualification
  • Eight (8) years of people leadership experience
  • Six (6) years of experience processing payroll in a hospitality or hotel environment
  • Three (3) years of experience processing payroll in a cloud-based environment with a preference for Oracle Cloud experience


What is it like working for Hilton?

The future of hospitality is bright at Hilton : a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Cerrada

Senior Director, Global Lead Payroll

Memphis, TN, Estados Unidos

A tiempo completo, Indefinido

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