SkyBar Server - (FT)
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SkyBar Server - (FT)

Hilton

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SkyBar Server - (FT)

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Scope of Position

The SkyBar Server will ensure the highest level of guest satisfaction through the accurate and timely recording and serving of all guest orders. The incumbent should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team.

 

Organizational Structure

The SkyBar Server reports directly to the Food and Beverage Manager.

Duties and Supporting Responsibilities

  • Fine dining service a must
  • Adhere to Forbes standard of service, staying knowledgeable of all updates
  • Provide excellent service at all times to all of our guests
  • Assist guests courteously and efficiently
  • Set up tables up to our standard
  • Maintain the dining room and station clean at all the time
  • Keep chairs and banquettes clean and clear of debris
  • Take guest food and beverage orders
  • Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails
  • Set up side station
  • Make sure that all silverwares and glasses are wiped and spotless
  • Mark tables appropriately to food order for each course
  • Enter all sales in POS without errors. Double check list of items before 'sending'
  • Make sure that all product served are accounted for on the final bill before presenting it
  • Set up/re-arrange tables and chairs according to hostesses communication
  • Up keep and clear tables between courses throughout the meal
  • Support the food runner to help run food in a timely manner
  • Verify guest satisfaction with each table during each course served
  • Anticipate guest needs, as to where guests will never have to ask for anything
  • Attend all food and beverage training classes
  • To wish each and every guest a warm farewell and thank them for coming
  • At the end of the shift deliver all checks and report to the appropriate place according to rules
  • Setting and maintaining the dining room environment and material perfectly clean
  • Following the posted opening and closing duties and side work sheet
  • Attend daily pre meal/communication meeting
  • Attend monthly department meeting
  • Generate a good atmosphere
  • Work special events as needed
  • Assist with other work related duties if required by management

Requirements

Mandatory

  • Have a minimum of 2 years experience in a luxury bar establishment
  • Willing to work a flexible schedule and holidays.
  • Work in a safe, prudent and organized manner.
  • Have knowledge of food and preparation
  • Have a good knowledge of wine and cocktails
  • Be able to relate to all levels of guests and management.
  • Have the ability to handle multiple tasks at one time.
  • Have excellent communication and organization skills
  • Be able to consistently delight and satisfy our guest
  • Have the ability to handle guest requests in a detailed manner
  • Reading, writing and oral proficiency in the English language.
  • Professional appearance and demeanor at all times

Each of the items listed is considered an essential function of the position.  However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position.  The Company reserves the right to alter the duties and responsibilities of the position. 

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company.  Employees or applicants should direct requests for accommodation to Director of Human Resources.

 

 

Cerrada

SkyBar Server - (FT)

Las Vegas, NV, Estados Unidos

A tiempo completo, Indefinido

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Fecha limite de comienzo:

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