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Client Advisor - Kuwait

LVMH

Publicada

Client Advisor - Kuwait

Descripción de empleo

Poste

As a Fendi Ambassador you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients, achieving and exceeding individual and store sales goals.

Main Responsibilities

  • Lead individual sales and achieve performance targets and KPIs
  • Engage in upselling, cross selling and multiple selling for all product categories
  • Grant an outstanding service to the clients in compliance with the company guidelines
  • Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
  • Manage customer service quality, to meet customer expectations by offering professionalism and human touch
  • Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
  • Support the store operations activities


Profil
  • 3+ years’ experience in Fashion/Luxury sales
  • Bachelor’s Degree or equivalent is preferred
  • Passion for retail and fashion trends
  • Excellent communication skills, self-reliant, friendly and patient
  • Organization, professionalism, self-confidence
  • Fluent Arabic and English, additional languages will be a plus


Detalles

Tipo de empleo
A tiempo completo
Ubicación
Kuwait City, Kuwait
Departamento
Consultoría
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido