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Mandarin Oriental
Publicada
Cerrada
Receptionist
Sobre el trabajo
Duties & Responsibilities
To welcome guests or visitors at all times enhancing a lasting impression of warmth and care
To handle all arrivals in an efficient manner providing our guests with accommodation and personalised escort enhancing a feeling of warmth and comfort in a professional and proactive manner
To anticipate up-selling and cross-selling opportunities encouraging our guests to use the hotel facilities for their enjoyment
To act as an in house guests' ambassador by establishing and developing personal contact with all our guests enhancing a feeling of comfort, warmth and care throughout their stay.
To ensure that the uniform provided is kept in good condition, clean and presentable and ensures standards of personal appearance and hygiene are an example for the team and a professional image to our guests
Requirements
Two years hotel Reception Agent experience within a luxury environment
Experience in room revenue control, budget planning and cost control
Knowledge of computers and systems such as PMS, Excel, Power Point and Microsoft Office
Successful problem solving skills
Able to communicate in written and spoken English and Turkish
Excellent overall communication skills
Able to multi-task
The ability to work well in a team environment
Able to stand for extended periods of time
Professional appearance and demeanor Multi-lingual
Advertised: GTB Daylight Time
Applications close:
- Departamento: Recepción
Cerrada
Receptionist
A tiempo completo, Indefinido
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