Cargo Business Analyst - Singapore
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Cargo Business Analyst - Singapore

Qatar Airways

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Cargo Business Analyst - Singapore

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Role is known internally as Cargo Analysis Business Officer

About the role

Supervises and actively conducting qualitative and quantitative analysis for the Cargo department, such as ongoing responses to specific decision-making issues (e.g. commercial deal profitability, route revenue, shipment level costing). Further, managing and enhancing majority of the Cargo department’s MIS databases.

Accountabilities

  • Develops and maintains the CARGO MIS (Management Information System) covering all relevant KPI’s for the Cargo Division within Qatar Airways (S&M, F&A, O&N). Improves set of required standard Reports for Cargo Management; (daily, weekly and monthly reports) by using/upgrading existing and supporting the development of new systems and processes.
  • Performs analysis of MIS to support all departmental decision-making within the Cargo Division. (S&M, F&A, O&N). Ensures on time delivery of Reports both on structural and ad hoc reporting.
  • Provides support to the annual budgeting process. Ensure that the Capacity and Revenue budget packs are prepared in accordance with requirements and timelines as agreed with the Finance department.
  • Ensures the Cargo’s repository of data (Data library / warehouse) is managed effectively and that high quality standards are maintained at all times.
  • Participate in projects related to the Cargo Department such as:
  • Implementation of Centralized BI Unit for Cargo, and the soft launch of Tableau.
  • Main interface between DOH projects team, to align the Americas dashboard requirements.
  • Perform other department duties related to his/her position as directed by the Head of the Department.
  • Set BSA (block space agreement) new procedure with stations.
  • Monitor CCA, late spots, EQ and Dead freight to ensure compliance with QR policy and BSA contracts.
  • Recommend, implement and effectively control pricing.
  • Recommend, implement and effectively control allotments.
  • Implement effective compliance processes and control
  • Improving procedures and process in Asia  with the station and HQ
  • Review procedures with TMO department and control on EQ, dead freight, CCA, Spots, late spots. Chair the BSA and equalization calls, agenda, and minutes.
  • Conducting internal reviews and station surveys.
  • Conducting communication with customers, sending statement of account on BSA/EQ performance
  • Conducting operational reviews to ensure the Asia stations meets operational requirements.
  • Following up on compliance issues that require investigation. Advising internal management and stations on the implementation of compliance procedures. Reporting on compliance (dashboard and corrective actions).
  • Dealing and being the point of contact of procedures department in head office (TMO).
  • Follow up dead freight underweight and shortfall waiving, extension and invoicing in maintaining records in a file
  • Review booking procedures, pricing procedures if mistakes are discovered in analysing the EQ data
  • Implement pricing and capacity plan to optimise QR revenue and process on compliance checks for all revenue leakage risks.
  • Centralize activities from NEA compliance (EQ and Dead freight) into the regional office of Singapore.
  • Perform other department duties related to his/her position as directed by the Head of the Department.
Qualifications
  • Min Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience or someone with a keen interest in the Airline/ Cargo Industry
  • High level MS Office proficiency – Excel
  • Strong Quantitative and Qualitative Analytical Skills
  • Time Management
Cerrada

Cargo Business Analyst - Singapore

Toa Payoh, Singapore, Singapur

A tiempo completo, Indefinido

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