Travel Advisor
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Travel Advisor

Webhelp

Publicada

Cerrada

Travel Advisor

Sobre el trabajo


Job Advert

Let your wanderlust and passion for people inspire you to start a new career as a Travel Advisor working on an exciting new campaign at Webhelp in Cape Town.

We are looking for a positive and bubbly, individual to join our high-energy team who are motivated to help customers feed their travel bug.

Join our fun-loving global community of more than 95,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

As the first point of contact, you will be responsible for providing an excellent customer experience at all times, offering proactive solutions to any issues or concerns our customers might face.

You will be required to respond to emails, messages and phone calls from international customers, in English, making sure their bookings, re-bookings or cancellations run smoothly.

If you’re driven by success in this fast growing industry, this opportunity offers ongoing improvement courses to boost your career in the travel industry.

If you are ready to expand your experience in the travel industry business and take on new challenges, then let your career take off and apply today!

What you’ll need
- Matric
- Excellent verbal and written English communication skills
- Minimum 2 years’ experience working with Amadeus in travel industry
- High level of international geography knowledge
- Proven experience of delivering exceptional customer care using email and web chat
- Results orientated with solution driven mentality
- Ability to work weekends and in a shifted environment
- Positive attitude and motivated mindset
- Clear credit and criminal record

What we're offering
- Starting salary up to R15,000 based on experience
- Fantastic employee assistance programme (EAP)
- Webhealth benefits: World class working environment, exercise classes, access to financial well-being sessions, will writing sessions, stress management sessions
- Interactive and inclusive company culture
- Subsidised transport home for late shifts (designated areas)

Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity to advance your career with our collaborative team of game-changers.

Cerrada

Travel Advisor

Cape Town, Sudáfrica

A tiempo completo, Indefinido

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