Guest Experience Manager
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Guest Experience Manager

Accor HQ

Publiée

Fermé

Guest Experience Manager

À propos du poste

Job Description
  • To be responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival to hotel
  • Ensure at all times maximum guest satisfaction through personal recognition to all guests along with VIPs, and repeat guests, and prompt cordial attention from arrival through departure
  • To be also in charge of the quality of the entire Hotel’s, loyalty programs and online reputation management in respect of Brand standards and tools


Work Experience
  • Good communication skills
  • Good writing skills
  • Proficient in the use of Microsoft Office and Front Office System
  • Problem solving and organizational abilities
  • Strong leadership skills
  • Fluent in English
  • Bachelor’s Degree or Diploma in Hotel Management, Business Administration or related field.
  • 2 years experiences in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.


Benefits
  • ALL Heartists Card offering Discounted Rates in Accor Hotels worldwide
  • Develop your talent through learning programs by Accor Academy
  • Opportunity to grow within your property and across the world
  • Ability to contribute to local community and make a difference through our CSR activities.


Fermé

Guest Experience Manager

Hanoi, Vietnam

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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