Housekeeping Internship - SO/ Sotogrande
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Housekeeping Internship - SO/ Sotogrande

ACCOR

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Housekeeping Internship - SO/ Sotogrande

À propos du poste

Would you like to join our teams as an intern? This is a great opportunity to be part of a 5* Resort in Sotogrande and develop your skills. 

We are looking for an intern to assist the Executive Housekeeper.

Providing friendly, sincere and personalized service is one of the ways our colleagues turn moments into memories for our guests at SO/ Sotogrande. In your role, your main mission is to ensure that the rooms and other areas of the hotel are in a perfect state of cleanliness and meet the company's standard. In addition, you will coordinate the workflow in the most effective way.

Some of your main tasks would be:

  • Ensure the care and maintenance of the resort's property and rooms.
  • Work towards excellent customer service.
  • Supervise that the staff in charge is properly uniformed, taking care of hygiene and that they comply with the work schedule.
  • Supervise the development of the work in the course of each shift, verifying the fulfillment and quality of this in all tasks and all categories in charge.
  • Discuss with the Housekeeping Executive all disciplinary, grievance and personnel related issues.
  • Assist in preparing/supervising schedules and arranging next day shifts based on hotel occupancy at any given time.
  • Making all shift changes, correctly passing on all information.
  • Supervision of guest rooms and departure rooms.
  • Checking daily that all public areas including restaurant, offices, lounges, etc... meet the necessary requirements.
  • Assisting in establishing thorough cleaning programs.
  • Follow up to ensure that the standards of cleanliness are maintained.
  • Ensure that the necessary amenities, cleaning materials, complements, linen, etc. are available in the offices and that they are kept clean and tidy.
  • Verify that all work equipment is used properly.
  • Check that the level of cleanliness in the rooms is as established.
  • Supervise the freshness of the floral decoration.
  • Control and supervise the correct use of keys, cell phones, etc... used by the staff.
  • Register and store the objects forgotten by customers.
  • Assist in all inventories that are performed in the department when required.
  • Support the Housekeeping Executive in daily functions and decision making by providing ideas and solutions.

 

What we need from you:

  • Availability during, at least, 6 months
  • Languages: perfect English and Spanish
  • Person with strong written and verbal communication skills.
  • Great attention to detail
  • Proactive and reactive, with a positive attitude, and a good disposition to work as a team.
  • Be highly responsible and reliable
  • Ability to focus on the needs of the guest, always remaining calm and courteous.
  • Have knowledge of OPERA.
  • Own vehicle. 

 

À propos de vous

See description
  • Langue requise: Espagnol.

L'entreprise

We are far more than a worldwide leader. We are more than 290,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.

Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

WE ARE ACCOR
Our leadership is bold. Our agility thrives on open innovation and we embrace the new, whether it's diversity, trends, challenges. As change accelerates, we continually hone our vision of hospitality reinvented, developing how we use spaces and share with the world.

We are a forward-thinking partner that delivers on steadfast commitment thanks to the most diversified & best performing integrated hospitality ecosystem. Our industry-defining tools catalyze stable growth, driving performance and value. Our global scope and specialist expertise empower those we work with.

Accor hospitality is fundamentally about people and our success relies on our Heartists® to deliver the best service, welcome and care for our guests. With people at heart, our world expands. Our culture nurtures empowerment and welcomes everyone with openness.

We are 100% committed to sustainability, with people at the heart of what we do. As such, we strive to make a meaningful impact by unlocking lifestyle experiences and shaping the hospitality of tomorrow - together, with all our stakeholders: Heartists®, owners, partners, guests and communities.

OUR INTEGRATED HOSPITALITY ECOSYSTEL
Our strong ecosystem of brands, value-added services & solutions, and powerful loyalty program allows us to constantly reinvent unique experiences and services for our clients in line with their evolving needs and new ways of living, traveling and working, from hotel stays to restaurants, to working and meeting. For our partners, we also maximize performance and value, thanks to our complete range of business solutions and expertise.

This unmatched ecosystem creates memorable lifestyle experiences, expanding hospitality beyond hotel walls to elevate everyday moments. And brings to life the vision of Augmented Hospitality at the core of our business, a refined vision of hospitality and the tailor-made services we can provide to a community of clients made up of guests and locals alike.

OUR UNRIVALED PORTFOLIO OF BRANDS
Accor offers the most diverse brand portfolio of the industry with 40+ hotel brands across all segments, from luxury to economy, as well as entertainment, restaurants & bars, coworking and business services & solutions to boost performance.

OUR GLOBAL FOOTPRINT
The Group is established in 110 countries and we are constantly expanding our presence and leadership across the world.

Voir le profil
Expiré

Housekeeping Internship - SO/ Sotogrande

Cádiz, Espagne

Stage, 6 mois

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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