Restaurant Reception Manager

About The Role

As a Reception Manager in Atlantis you will be a key representative of the restaurant responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize revenue. Reception Manager will be responsible for key elements of the guest journey from booking generation to creating that perfect first impression upon guests arrival, supporting the Food and Beverage Team in creating an amazing experience ahead of a guests departure. In addition to the above Reception Manager should manage, train and guide the Head Hostess and Hostess team to deliver excellence and maintain exceptional standards and presentation reflecting both Atlantis The Palm and the outlet standards. Reception Manager will own the guest database and work with the F&B sales team to capture sales and coordinate group bookings as well as manage the bookings platform in coordination with the outlet management to ensure business is maximized in the short, mid and long term.

About You

Let your personality and skill take the stage while you create a hospitality performance for the guests - we are on a look out for energetic F&B professional who does not shy away from being a part of a theatrical show. Ideally you should have 2-3 years experience in managing restaurant reception operations within a luxury hotel or restaurant. International exposure is also preferred for this role together with excellent communication skills and fluency in one of the following languages: Spanish, Italian, Russian, French, German, Italian or Arabic.