F&B Operational Cross-training

À propos du poste

Operative Cross-training F&B

A member of the F&B team whose mission is to serve guests at the points of sale.
You must demonstrate extensive knowledge of your area and demonstrate exquisite service.
Your objective is to satisfy, surprise and excite our guests.
- Help prepare the point of sale to receive customers.
- Serve the customer, i.e. ensure customer satisfaction from arrival to departure.
- Assisting in the care and guidance of guests.
- Be aware of the hotel's gastronomic offer.
- Know and apply the philosophy and values of the company.
- Be fully aware of the information provided by the DMM.
- Assist or help the department heads in any task that is proposed
- Follow up on customer satisfaction
- Thoroughly review material control, laundry and point-of-sale management
- Maintain thorough levels of cleanliness and tidiness
- Maintain up to date maintenance of materials
- Placing and placing orders for goods and material requirements
- Participate in monthly material, laundry and management inventories
- Be proactive with guest's needs and requirements, try to be aware of their preferences
- Comply with the image standards defined by the company, both at corporate level and specific to the point of sale (uniform, make-up, beard, etc.).
  • 400€
  • Benefits - 400€ net per month - Lunch or dinner depending on shift - Uniform (shoes are not included. Each student must bring them according to the department's standards).
  • Département: Restauration service

À propos de vous

Personal skills

- Interpersonal communication
- Customer orientation
- Empathic communication
- Social skills
- Being an ambassador of the company's philosophy and values
- Teamwork
- Ethical and responsible
- Proactive, flexible, organised
- Discretion

Requirements

- Minimum level of Spanish A2
- Minimum level of English A2, other foreign languages will be an asset
- Customer service oriented
Documentation required for the internship

- Spanish DNI or NIE
- Social Security Number (managed by the Hotel)
- Spanish bank account number
- Postal address in Barcelona
  • Langues requises: Espagnol et Anglais. Catalan est un plus

L'entreprise

At El Palace Barcelona, ​​a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.

Voir le profil

F&B Operational Cross-training

Barcelona, Espagne

Stage, 6 mois

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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