Guest Relations Agent
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Guest Relations Agent

Four Seasons

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Guest Relations Agent

À propos du poste



Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998…come and find out why.  Four Seasons Resort and Residences Anguilla is seeking a Guest Relations Agent with experience delivering exceptional service.  The deeply instilled Four Seasons culture is personified by its employees; people who share a single focus and are inspired to offer great service.

Join a diverse and talented team on the oasis of Anguilla

Be a part of a Four Seasons’ newest addition, Four Seasons Resort and Residences Anguilla. A self governing territory of the United Kingdom, Anguilla is rich in history and island culture. Located in the beautiful islands of the Caribbean, Anguilla preserves its natural beauty and tranquility, and is framed with endless white sand beaches, turquoise water and is a product that speaks for itself.

Four Seasons Resort and Residences Anguilla offer secluded luxury amid a high-end atmosphere.  Our well traveled and discerning guests enjoy access to world-class dining, a luxurious spa with locally inspired treatments, and stylish pools with panoramic oceans views. Signature cocktails, distinguished wines, elegant food and a relaxing Caribbean island vibe create the ultimate experience.

Our Amazing Guest Relations Agents

Guest Relations Agent will be responsible for greeting guests, identifying their needs and creating memorable and efficient guest interactions. You will support in maintaining effective communication with all related departments to ensure smooth service is delivered. You will engage with hotel guests to enhance the service experience through the introduction of all hotel services and facilities. You will respond to guest requests for special arrangements (e.g., transportation, reservations, dry cleaning, etc.) by making bookings or identifying appropriate providers. As a Guest Relations Agent, you will be expo

 sed to Front Desk, Bell Desk, Greeter, PBX and Concierge tasks.

This position requires a high level of professionalism with a friendly and calm demeanor in a sometimes-demanding environment.  Previous experience with hotel reservations systems will be beneficial.

We are seeking candidates who have a passion for providing the best in class service and can connect with guests by demonstrating the finer touches of luxury service. Applicants are required to have a current and valid driver's license.

Why work for the Four Seasons Resort and Residences Anguilla 
•    Complimentary nights at FS Hotels & Resorts worldwide 
•    Complimentary employee meals 
•    Competitive wages and benefits 
•    Training and career development 
•    A family environment that lasts a life time 

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Guest Relations Agent

Anguilla

Temps partiel, Indéfini

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